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- Tasks: Provide remote support and diagnose issues for managed services customers.
- Company: Join a dedicated team at Intercity Technology in Bolton.
- Benefits: Enjoy competitive pay, flexible working, and opportunities for growth.
- Why this job: Be part of a customer-focused team making a real difference.
- Qualifications: Experience in technical support and strong problem-solving skills.
- Other info: Dynamic work environment with excellent career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
Join Our Team as a NOC Tier 2 Engineer!
Intercity Technology is seeking a dedicated and customer-focused NOC Tier 2 Engineer to join our team in Bolton. Your role will encompass a range of second-line services, including remote support and issue diagnosis for our managed services customers.
You will utilise Intercity's system management toolsets and processes to execute your role effectively.
NOC Tier 2 Engineer in Manchester employer: Intercity Technology Limited
Contact Detail:
Intercity Technology Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Tier 2 Engineer in Manchester
✨Tip Number 1
Network like a pro! Reach out to current NOC Tier 2 Engineers or professionals in the industry on LinkedIn. A friendly chat can give you insights into the role and might even lead to a referral.
✨Tip Number 2
Prepare for the technical interview! Brush up on your knowledge of system management tools and processes. We recommend practising common troubleshooting scenarios to show off your skills.
✨Tip Number 3
Show your customer focus! During interviews, share examples of how you've provided excellent support in the past. We want to see that you can handle customer issues with care and professionalism.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our team at Intercity Technology.
We think you need these skills to ace NOC Tier 2 Engineer in Manchester
Some tips for your application 🫡
Read the Job Specs Carefully: Before you start your application, make sure to thoroughly read the job specs. We want to see that you understand what we're looking for in a NOC Tier 2 Engineer, so tailor your application to highlight your relevant skills and experiences.
Showcase Your Customer-Focused Approach: Since this role is all about providing top-notch support, make sure to emphasise your customer service skills. Share examples of how you've successfully resolved issues or helped customers in the past – we love to see that dedication!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Intercity Technology Limited
✨Know Your Tech Inside Out
As a NOC Tier 2 Engineer, you'll need to demonstrate your technical knowledge. Brush up on the specific tools and technologies mentioned in the job description. Be ready to discuss how you've used similar systems in past roles.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've diagnosed and resolved issues in a previous role. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your customer-focused approach.
✨Familiarise Yourself with Intercity Technology
Do some research on Intercity Technology and their services. Understanding their mission and values will help you align your answers with what they’re looking for, showing that you're genuinely interested in the company.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or future projects.
