At a Glance
- Tasks: Design and deliver Microsoft 365 solutions to enhance customer collaboration.
- Company: Join Intercity, a leading tech partner focused on people and innovation.
- Benefits: Enjoy 33 days holiday, annual pay reviews, and a vibrant social calendar.
- Other info: Be part of a supportive team with excellent career growth opportunities.
- Why this job: Make a real impact by improving how organisations work with cutting-edge technology.
- Qualifications: Experience in Microsoft 365 solutions and strong communication skills required.
The predicted salary is between 45000 - 55000 € per year.
Design, deliver and support Microsoft 365 solutions that help customers work better every day. At Intercity, we help organisations work smarter, safer and more collaboratively. As a Microsoft 365 Specialist, you'll play a key role in delivering modern workplace solutions that genuinely improve how our customers work. This is a hands-on, customer-facing role that blends consultancy, solution design and technical delivery. You'll support pre-sales activity, lead end-to-end Microsoft 365 projects and act as an escalation point for complex challenges while continuing to grow your own technical expertise. You'll be part of a friendly, supportive Cloud Solutions team, working closely with customers to get the most from Microsoft 365.
What you'll be doing as a Microsoft 365 Specialist:
- Delivering Microsoft 365 solutions
- Acting as a technical specialist across Microsoft 365 including Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Purview and Copilot
- Delivering end-to-end projects such as tenant setups, email and file migrations and SharePoint intranet builds
- Designing and tailoring solutions around customer needs and real business outcomes
- Pre-sales support and customer workshops
- Supporting pre-sales conversations by shaping technical solutions and contributing to proposals and designs
- Delivering Microsoft-led workshops, demos and adoption sessions to help customers explore and adopt Microsoft 365
- Implementing Microsoft 365 best-practice frameworks and governance models
- Configuring security and compliance features including Defender for Office 365, Purview Information Protection, DLP and retention policies
- Making sure customer environments meet security and compliance expectations
- Carrying out hands-on configuration including tenant setup, hybrid integrations, policy management and automation scripting
- Providing escalation support on complex Microsoft 365 issues
- Ensuring solutions are stable, tested and ready for handover into support
- Producing clear, practical documentation, user guides and handover materials
- Supporting a smooth transition of delivered solutions into BAU support or managed services
- Keeping up to date with Microsoft 365 changes and new capabilities including Copilot
- Sharing ideas and feedback that help improve Intercity's Modern Workplace services
What we're looking for:
- Experience in designing and delivering Microsoft 365 solutions in a customer-facing or consultancy role
- Working across core Microsoft 365 services like Exchange, SharePoint, Teams and OneDrive
- Implementing security and compliance features within Microsoft 365
- Explaining technical solutions in a clear and practical way
- Taking ownership of your work and seeing things through to completion
What We Offer:
- 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
- Annual pay reviews.
- Holiday buy scheme.
- All-company bonus scheme.
- Death in service cover.
- Employee assistance programme.
- Company pension.
- Active social calendar.
- A strong focus on developing our people.
About The Company:
Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference. Intercity is a technology solutions partner that isn't all about tech. It's about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: Customer Net Promoter Score of +92, Gold Award Investors in People Accreditation, Employer of the Year 2025 - British Business Excellence Award, Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance. We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We're proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications.
Microsoft 365 Specialist in Luton employer: Intercity Technology Limited
Intercity Technology is an exceptional employer, offering a vibrant work culture that prioritises employee development and collaboration. As a Microsoft 365 Specialist, you'll enjoy generous benefits including 33 days of holiday, annual pay reviews, and a strong focus on personal growth within a supportive Cloud Solutions team. With a commitment to sustainability and a high customer satisfaction score, Intercity provides a meaningful and rewarding environment for those looking to make a real impact in the technology sector.
Contact Detail:
Intercity Technology Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft 365 Specialist in Luton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Microsoft 365 Specialist role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Microsoft 365 projects and solutions. We want to see how you’ve made a difference for customers in the past, so don’t hold back!
✨Tip Number 3
Prepare for those interviews! Brush up on your technical knowledge and be ready to discuss how you’ve tackled complex challenges in Microsoft 365. We love candidates who can think on their feet and provide practical solutions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who want to join our friendly Cloud Solutions team.
We think you need these skills to ace Microsoft 365 Specialist in Luton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Microsoft 365 solutions. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant projects!
Showcase Your Technical Skills:As a Microsoft 365 Specialist, you’ll need to demonstrate your technical expertise. Include specific examples of how you've delivered Microsoft 365 solutions or tackled complex challenges in previous roles. This will help us see your hands-on experience.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to explain your achievements and how they relate to the job description. We appreciate clarity and practicality!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Intercity Technology Limited
✨Know Your Microsoft 365 Inside Out
Make sure you brush up on all the core services like Exchange, SharePoint, Teams, and OneDrive. Be ready to discuss how you've designed and delivered solutions in the past, and think of specific examples that showcase your expertise.
✨Showcase Your Consultancy Skills
Since this role is customer-facing, practice explaining technical concepts in a clear and relatable way. Prepare to discuss how you've tailored solutions to meet customer needs and the outcomes that resulted from your work.
✨Prepare for Technical Challenges
Expect to face some complex scenarios during the interview. Think about past challenges you've encountered with Microsoft 365 and how you resolved them. Being able to articulate your problem-solving process will impress the interviewers.
✨Stay Updated on Microsoft 365 Changes
Familiarise yourself with the latest features and updates in Microsoft 365, especially Copilot and security compliance tools. Showing that you're proactive about continuous improvement will demonstrate your commitment to the role and the company.
