At a Glance
- Tasks: Design and deliver secure Microsoft device solutions using Intune and Autopilot.
- Company: Join a leading professional services team focused on modern endpoint management.
- Benefits: Enjoy 33 days holiday, hybrid work, and support for professional certifications.
- Other info: Dynamic role with opportunities for travel and career growth.
- Why this job: Make a real impact in endpoint management while collaborating with customers and teams.
- Qualifications: Strong experience with Intune, Autopilot, and Windows configuration management required.
The predicted salary is between 63000 - 77000 £ per year.
Make an impact at the heart of modern endpoint management, with Intune at the centre of how you design, deliver and optimise secure Microsoft device solutions for customers. You will have strong experience delivering Intune, Autopilot and modern endpoint management projects in a Professional Services organisation, consultancy or other customer facing scenario. You'll balance reactive ticket work with proactive project delivery, switching priorities confidently while keeping service, quality and outcomes front and centre. This is a hybrid role, with travel once a week to our Meppershall site and occasional customer visits after you have completed your training. As well as strong technical experience you will have a collaborative working style, be comfortable engaging with customers and be able to demonstrate you are a strong team player. This role is external facing and is part of our professional services team; any experience of pre-sales would also be advantageous.
Key Responsibilities:
- Design and deliver Intune based endpoint management solutions across Windows, iOS, Android (mobile) and MacOS, AvD and W365.
- Lead customer workshops, discovery sessions and design engagements focused on modern endpoint strategy.
- Build and optimise Autopilot, provisioning workflows, configuration profiles, compliance policies and security baselines.
- Design and implement device compliance, identity-driven access and Zero Trust aligned controls.
- Troubleshoot complex endpoint issues and act as a senior escalation point for device, policy and configuration challenges.
- Develop governance frameworks for device lifecycle, patching, application deployment and operational excellence.
- Produce high-quality documentation, design artefacts and customer-ready technical deliverables.
- Collaborate with the Sales and commercial teams to contribute to commercial proposals on solution designs.
Key Experience:
- Strong experience delivering Intune, Autopilot and modern endpoint management projects in a Professional Services organization, consultancy or other customer facing scenario.
- Strong experience in Windows Powershell Scripting.
- Deep understanding of Windows 10/11, AvD, W365 and Mobile configuration management, security baselines and device lifecycle processes.
- Solid knowledge of Microsoft Entra ID, Conditional Access and identity-driven device controls.
- Solid understanding of application deployment, packaging, Win32 apps, MSIX or enterprise app lifecycle management.
- Ability to troubleshoot complex device, policy and compliance issues across diverse environments.
- Knowledge of Windows Update for Business, feature update rings and patch governance.
- Strong communication skills and confidence leading customer workshops and technical discussions.
- A structured, methodical approach with ownership of outcomes.
- Ability to prioritise workloads and switch between tasks quickly.
- Ability to adhere to, uphold and develop processes.
- Good documentation skills.
- Undertake customer MCI (FA Accelerate) workshops including W365.
Advantageous, but not essential:
- Microsoft certifications such as MD-102, MS-102, SC-300, SC-400 or AZ-140 (If you don't have these, we will help you acquire them).
- Experience with Defender for Endpoint, security hardening or Zero Trust architecture.
- Knowledge of other third-party tooling such as Robopack.
- Experience migrating from legacy tooling (SCCM, JAMF, MobileIron, Workspace ONE) to Intune.
- Experience designing BYOD, COPE or frontline worker device strategies.
- Knowledge of Copilot for M365 and Security Copilot.
Key KPIs:
- Chargeable Utilisation.
- Customer Satisfaction.
- Technical Skills & Certification (Self development).
What we offer:
- 33 days holiday (including bank holidays).
End User Computer Senior Specialist - EUC in London employer: Intercity Technology Limited
Intercity Technology Limited is an excellent employer, offering a dynamic work environment in Hurley where innovation meets collaboration. With a strong focus on employee growth, the company provides extensive benefits such as 33 days of holiday and annual pay reviews, fostering a culture that values trust and service excellence. Join us to be part of a team that prioritises your professional development while delivering top-notch IT and Managed Services to our valued customers.
Contact Details:
Intercity Technology Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land End User Computer Senior Specialist - EUC in London
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We think you need these skills to ace End User Computer Senior Specialist - EUC in London
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Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Intercity Technology Limited.
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How to prepare for a job interview at Intercity Technology Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
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Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
