End User Computer Senior Specialist - EUC

End User Computer Senior Specialist - EUC

Full-Time 63000 - 77000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Design and deliver secure Microsoft device solutions using Intune and Autopilot.
  • Company: Join Intercity Technology, a leading tech solutions partner with a people-first approach.
  • Benefits: Enjoy 33 days holiday, annual pay reviews, and a strong focus on career development.
  • Other info: Hybrid role with travel; excellent opportunities for growth and learning.
  • Why this job: Make a real impact in modern endpoint management while collaborating with a passionate team.
  • Qualifications: Experience with Intune, Autopilot, and strong communication skills are essential.

The predicted salary is between 63000 - 77000 £ per year.

Make an impact at the heart of modern endpoint management, with Intune at the centre of how you design, deliver and optimise secure Microsoft device solutions for customers. You will have strong experience delivering Intune, Autopilot and modern endpoint management projects in a Professional Services organisation, consultancy or other customer facing scenario. Youll balance reactive ticket work with proactive project delivery, switching priorities confidently while keeping service, quality and outcomes front and centre. This is a hybrid role, with travel once a week to our Meppershall site and occasional customer visits after you have completed your training. As well as strong technical experience you will have a collaborative working style, be comfortable engaging with customers and be able to demonstrate you are a strong team player. This role is external facing and is part of our professional services team, any experience of pre-sales would also be advantageous.

Key Responsibilities:

  • Design and deliver Intune based endpoint management solutions across Windows, iOS, Android (mobile) and MacOS, AvD and W365
  • Lead customer workshops, discovery sessions and design engagements focused on modern endpoint strategy
  • Build and optimise Autopilot, provisioning workflows, configuration profiles, compliance policies and security baselines
  • Design and implement device compliance, identity-driven access and Zero Trust aligned controls
  • Troubleshoot complex endpoint issues and act as a senior escalation point for device, policy and configuration challenges
  • Develop governance frameworks for device lifecycle, patching, application deployment and operational excellence
  • Produce high-quality documentation, design artefacts and customer-ready technical deliverables
  • Collaborate with the Sales and commercial teams to contribute to commercial proposals on solution designs.

Key Experience:

  • Strong experience delivering Intune, Autopilot and modern endpoint management projects in a Professional Services organization, consultancy or other customer facing scenario.
  • Strong experience in Windows Powershell Scripting
  • Deep understanding of Windows 10/11, AvD, W365 and Mobile configuration management, security baselines and device lifecycle processes
  • Solid knowledge of Microsoft Entra ID, Conditional Access and identity-driven device controls
  • Solid understanding of application deployment, packaging, Win32 apps, MSIX or enterprise app lifecycle management
  • Ability to troubleshoot complex device, policy and compliance issues across diverse environments
  • Knowledge of Windows Update for Business, feature update rings and patch governance
  • Strong communication skills and confidence leading customer workshops and technical discussions
  • A structured, methodical approach with ownership of outcomes
  • Ability to prioritise workloads and switch between tasks quickly
  • Ability to adhere to, uphold and develop processes
  • Good documentation skills
  • Undertake customer MCI (FA Accelerate) workshops including W365.

Advantageous, but not essential:

  • Microsoft certifications such as MD-102, MS-102, SC-300, SC-400 or AZ-140 (If you dont have these, we will help you acquire them)
  • Experience with Defender for Endpoint, security hardening or Zero Trust architecture
  • Knowledge of other third-party tooling such as Robopack
  • Experience migrating from legacy tooling (SCCM, JAMF, MobileIron, Workspace ONE) to Intune
  • Experience designing BYOD, COPE or frontline worker device strategies
  • Knowledge of Copilot for M365 and Security Copilot

Key KPIs:

  • Chargeable Utilisation
  • Customer Satisfaction
  • Technical Skills & Certification (Self development)

What we offer:

  • 33 days holiday (including bank holidays), increasing annually up to five additional days
  • Annual pay reviews
  • Holiday buy scheme
  • All-company bonus scheme
  • Death in service cover
  • Employee assistance programme
  • Company pension
  • Active social calendar
  • A strong focus on developing our people through structured learning, funded certifications and real career progression

About The Company:

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference. Intercity is a technology solutions partner that isn't all about tech. It's about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with - we are really proud of our achievements so far: Customer Net Promoter Score of +92, Gold Award Investors in People Accreditation, Employer of the Year 2025 - British Business Excellence Award, Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance.

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We're proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.

End User Computer Senior Specialist - EUC employer: Intercity Technology Limited

Intercity Technology Limited is an excellent employer, offering a dynamic work environment in Hurley where innovation meets collaboration. With a strong focus on employee growth, the company provides extensive benefits such as 33 days of holiday and annual pay reviews, fostering a culture that values trust and service excellence. Join us to be part of a team that prioritises your professional development while delivering top-notch IT and Managed Services to our valued customers.

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Contact Details:

Intercity Technology Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land End User Computer Senior Specialist - EUC

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Intercity Technology Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Intercity Technology Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

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Direct Apply to Intercity Technology Limited

Let's not forget to apply directly through the Intercity Technology Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace End User Computer Senior Specialist - EUC

Intune
Autopilot
Endpoint Management
Windows Powershell Scripting
Windows 10/11
Microsoft Entra ID
Conditional Access

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Intercity Technology Limited.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Intercity Technology Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

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How to prepare for a job interview at Intercity Technology Limited

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

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IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

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