Account Director

Account Director

Birmingham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Own client relationships, drive innovative ideas, and deliver outstanding results.
  • Company: Join a dynamic sales team at Intercity with a hybrid work model.
  • Benefits: Flexible working, travel opportunities, and a supportive team environment.
  • Why this job: Be a key player in shaping client success and driving growth.
  • Qualifications: Proven experience in account management and strong communication skills.
  • Other info: Exciting career progression opportunities within a collaborative team.

The predicted salary is between 36000 - 60000 £ per year.

Own the relationship. Drive the growth. Shape enterprise success as an Account Director. Intercity is looking for an experienced Account Director to take ownership of key enterprise customers and drive sustainable, profitable growth across our Managed IT, Cloud, Security and Communications portfolio. This is a senior, customer-facing role for someone who thrives on building trusted relationships, developing account strategy, and consistently delivering results.

Responsibilities

  • Own and develop account sales strategies that align to customer objectives and business priorities
  • Manage the full end-to-end sales cycle, from opportunity creation through to close
  • Identify, qualify and convert new, upsell and cross-sell opportunities
  • Build and maintain strong relationships with senior stakeholders and decision-makers
  • Maintain a structured 30-60-90 day sales pipeline with credible forecasting
  • Prepare and present high-quality proposals and commercial responses
  • Work collaboratively with virtual teams to deliver winning solutions
  • Ensure accurate and timely CRM updates across contacts, opportunities and pipeline
  • Stay informed on market trends and customer challenges to shape better solutions

You’ll be accountable for achieving your individual sales target while contributing to wider team and business performance.

Benefits

  • 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
  • Annual pay reviews.
  • Holiday buy scheme.
  • All-company bonus scheme.
  • Death in service cover.
  • Employee assistance programme.
  • Company pension.
  • Active social calendar.

Qualifications

  • Strong experience in B2B enterprise sales, ideally within IT, managed services, cloud or security
  • A proven track record of consistently delivering against sales targets
  • Experience managing complex sales cycles and long‑term accounts
  • Confidence presenting to and influencing senior management and directors
  • Excellent pipeline discipline, forecasting accuracy and commercial awareness
  • A professional, adaptable and customer‑focused approach
  • Degree-level education is desirable but not essential.

About the company

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn\’t all about tech. It\’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far.

  • Customer Net Promoter Score of +92
  • Gold Award Investors in People Accreditation
  • Employer of the Year 2025 – British Business Excellence Award
  • Gold Eco Vadis rating – Among the Top 3% of Companies for Sustainability Performance

Equal Opportunity

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications.

We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.

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Account Director employer: Intercity Technology Limited

Intercity is an exceptional employer that fosters a dynamic and collaborative work culture, allowing our Account Directors to thrive in a hybrid environment. With a strong focus on employee growth, we offer numerous opportunities for professional development and the chance to drive impactful client relationships while enjoying the flexibility of remote work. Join us to be part of a team that values innovation and results, all while working from a supportive and engaging office atmosphere.
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Contact Detail:

Intercity Technology Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Director

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Director role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by researching the company and its clients. Understand their needs and think about how you can drive big ideas that deliver results. We want you to shine when it comes to showcasing your skills!

✨Tip Number 3

Practice your pitch! You’ll need to own the client relationship, so get comfortable talking about your past successes and how you can replicate them. Role-playing with a friend can help you nail down your delivery.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Account Director

Client Relationship Management
Sales Strategy Development
Cross-Selling
Communication Skills
Results-Driven
Team Collaboration
Problem-Solving Skills
Adaptability
Project Management

Some tips for your application 🫡

Know Your Audience: Before you start writing, take a moment to understand who we are at StudySmarter. Tailor your application to reflect our values and the specific requirements of the Account Director role. Show us that you get what we're about!

Be Authentic: We love genuine personalities! Don’t be afraid to let your unique voice shine through in your application. Share your experiences and insights that make you the perfect fit for driving big ideas and owning client relationships.

Highlight Your Achievements: When detailing your past experiences, focus on results. Use specific examples that demonstrate how you've delivered results in previous roles. We want to see how you can bring that same energy to our team!

Check Your Details: Before hitting that apply button, double-check all your application documents. Make sure everything is polished and free of errors. A well-presented application shows us you’re serious about joining our sales team!

How to prepare for a job interview at Intercity Technology Limited

✨Know Your Client Relationships

As an Account Director, you'll be owning client relationships, so make sure you can discuss your past experiences in managing and nurturing these connections. Prepare specific examples of how you've driven results and built trust with clients.

✨Showcase Your Big Ideas

Intercity is looking for someone who can drive big ideas. Think about innovative strategies you've implemented in previous roles. Be ready to share how these ideas led to successful outcomes and how you can bring that creativity to their team.

✨Understand the Sales Process

Since this role involves developing and closing additional sales opportunities, brush up on your sales knowledge. Familiarise yourself with common sales techniques and be prepared to discuss how you've successfully closed deals in the past.

✨Be Ready for Hybrid Work Discussion

With a hybrid working model, it's important to express your adaptability. Share your experiences working remotely and how you maintain productivity and communication with your team. This will show you're ready to thrive in their work environment.

Account Director
Intercity Technology Limited
Location: Birmingham

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