At a Glance
- Tasks: Be the go-to person for clients, ensuring smooth communication and project delivery.
- Company: Join a global leader in branding with a culture of collaboration and innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Embrace a culture of curiosity and trust while tackling exciting challenges.
- Why this job: Make a real impact by connecting creativity with client success in a dynamic environment.
- Qualifications: Experience in account or project management, with strong communication skills.
The predicted salary is between 40000 - 50000 € per year.
About Interbrand
Interbrand understands what it takes today to build the world’s most iconic brands. To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism. Interbrand is its people. We are a global team of highly diverse thinkers, makers and collaborators. We are proud of our heritage and often regarded as the university of branding. Over the past four decades, we have pioneered iconic work and invented many of the brand building tools that are now commonplace. In collaboration with many of the world’s leading brands, we are pioneering the future of brand building. In a world where people’s expectations are moving faster than businesses, we give our clients the confidence to make Iconic Moves that create desire and utility, reshape the competitive landscape and drive extraordinary results.
The Interbrand Best Global Brands study/rankings are resources to our clients and the industry, providing proprietary data and insight for our role as client partner and commentator. We have published 18 books on brands and are often the reference point for university curriculum and professional associations. Today, through our own Academy, we aim to be the most impactful learning environment in the marketing world.
Our Behaviours
Our culture is informed by a set of behaviours we co-created as a business. Our behaviours give us space to experiment, permission to speak out, and a model of leadership that anyone in the business can adopt. Our behaviours are Lead with love, Be Brave, Listen First and Make it happen. We are proud of our behaviours. They make us, us.
The opportunity
You’re building confidence as a day-to-day partner amongst the team. You keep workstreams on track, translate feedback into clear actions, and support quality delivery. You’ll learn to connect commercial health to creative momentum and help teams land work with impact.
What you’ll be doing
- Be the main point of contact for clients, keeping communication clear and timely between them and our teams for defined workstreams.
- Work with Strategy and Creative to develop and present recommendations to clients.
- Create presentations that make complex information easy for clients to understand and act on.
- Manage project delivery against brief, timeline, budget, and margin targets, raising issues early.
- Prepare monthly billing and work with Finance to ensure invoices and documentation are correct.
- Build and manage project budgets and timing plans, monitoring spend and adjusting as needed.
- Partner with Strategy, Creative, and Finance to surface problems, find solutions, and keep approvals moving.
- Contribute to proposals, cost estimates and scopes, making sure the commercial side makes sense for the business and client.
- Start gathering client, industry and business intelligence to help contextualise client challenges and frame to teams in support of project delivery.
- Escalate issues early with options and follow through reliably, even when things get complex.
What we’re looking for
- Experience: Hands-on account or project management experience within agency, marketing or consulting businesses.
- Relationships: You build genuine trust with internal teams and clients. You understand what matters to both the business and clients and make sure perspectives are shared in order to move forward in the best way forward, exploring solutions and outcomes.
- Curiosity: You stay alert to changes in your client's world. You bring relevant information and trends to the team, thinking about what it means for the work.
- Commerciality: You understand margins and cost. You spot problems early and think about whether the account is healthy and growing.
- Communication: You communicate clearly and check that everyone understands what's been decided and what comes next.
We are working through access barriers across our job site, so if you run into any issues and would like this information in an alternative format, or would prefer to apply via email, please send us a message at careers@interbrand.com.
Client Manager in London employer: Interbrand
Interbrand is an exceptional employer that fosters a culture of empowerment, experimentation, and collaboration, making it an ideal place for Client Managers to thrive. With a commitment to professional growth through its Academy and a supportive environment that encourages innovative thinking, employees are equipped to make impactful contributions to iconic brands. Located in a dynamic industry, Interbrand offers unique opportunities to engage with leading clients while being part of a diverse global team dedicated to shaping the future of branding.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Client Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their brand values and recent projects. We want you to walk in feeling confident and ready to discuss how you can contribute to their iconic work!
✨Tip Number 3
Practice your communication skills! As a Client Manager, clear communication is key. We suggest doing mock interviews with friends or using online platforms to refine your pitch and ensure you can convey complex ideas simply.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Let’s make those Iconic Moves together!
We think you need these skills to ace Client Manager in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and don’t be afraid to share a bit about your passions and interests related to the role.
Tailor Your Application:Make sure to customise your application for the Client Manager position. Highlight your relevant experience in account or project management and how it aligns with our behaviours like 'Lead with love' and 'Be Brave'. This shows us you understand what we value!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key achievements and skills are easy to spot. Avoid jargon unless it’s relevant to the role – we want to understand your message without any confusion!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values while you’re at it!
How to prepare for a job interview at Interbrand
✨Know Your Client Management Basics
Before the interview, brush up on your account and project management skills. Be ready to discuss your hands-on experience in these areas, as well as how you’ve built trust with clients and internal teams. Think of specific examples where you’ve successfully managed projects and delivered results.
✨Showcase Your Communication Skills
Since clear communication is key for a Client Manager, prepare to demonstrate how you ensure everyone is on the same page. You might want to share instances where you translated complex information into easy-to-understand presentations for clients. This will show that you can bridge the gap between strategy and execution.
✨Be Curious About the Industry
Research current trends in branding and marketing before your interview. Bring insights about what’s happening in the industry and how it could impact client work. This shows that you’re not just reactive but proactive in understanding your clients' worlds.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you handle challenges. Think of examples where you identified issues early and proposed solutions. Highlight your ability to keep projects on track while managing budgets and timelines, as this aligns with the role's requirements.
