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For Companies At a Glance
- Tasks: Lead a team to conduct user-centered research and enhance product design.
- Company: Join an award-winning investment platform helping over 450,000 customers take control of their finances.
- Benefits: Enjoy a collaborative work culture, professional growth opportunities, and a focus on innovation.
- Why this job: Make a real impact by championing accessibility and user experience in a dynamic environment.
- Qualifications: Proven leadership in UX research, strong analytical skills, and expertise in accessibility standards required.
- Other info: This is a maternity cover role for 12 months, perfect for those looking to make a difference.
The predicted salary is between 48000 - 72000 £ per year.
interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We’ve been helping investors for nearly 30 years. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers.
What we stand for: It’s simple … we want to help people confidently take control of their financial future, for interactive investor to go from strength to strength and be a workplace where we can all thrive. Our customer-driven approach and bold values sit at the heart of this. We are honest, straight talking and transparent with our customers and our colleagues. We are decisive and take ownership of what we say and deliver. We are ambitious and passionate and encouraged to fight for what we believe is right for our customers, our teams, ourselves and interactive investor.
Key Responsibilities of a UX Research Manager:
- Collaborate with Managers: Partner closely with the UX Operations Manager, and UX Design Manager to align research strategies with broader business objectives and delivery squads.
- Ensure High-Quality Research Standards: Lead the research team to maintain rigorous standards across all projects, employing robust methodologies and best practices to deliver high-quality, actionable insights.
- Consistency in Research Across Products: Establish and uphold a consistent approach to research across all products and services.
- Brand Ally: Collaborate with the Brand team to ensure that research supports and enhances the brand’s consistency across products and services.
- Champion Digital Accessibility in Research: Advocate for accessibility-focused research to ensure digital products meet accessibility standards.
- Mentor and Develop the Research Team: Provide leadership and mentorship, fostering an environment of continuous learning and professional growth.
- Facilitate Cross-Functional Collaboration: Serve as a bridge between research, design, development, product, and marketing teams.
- User-Centered Research Advocacy: Champion a user-centered research approach across the organisation.
- Test and Research with Users with Disabilities: Prioritise research that includes users with disabilities.
- Drive Innovation in Research Methods: Lead the exploration of innovative research methodologies, tools, and industry trends.
- Foster a Collaborative Team Environment: Cultivate a team culture that values open communication, collaboration, and knowledge sharing.
- Empower UX Researchers for Insightful Innovation: Support UX researchers in exploring and testing innovative methods.
- Conduct and Lead Research Critiques: Organize and facilitate regular research critique sessions.
- User Journey Insights and Optimisation: Work with product managers, designers, developers, and other stakeholders to map and analyze user journeys.
- Evidence-Based Design Advocacy: Promote data-driven design decisions by ensuring that user insights are actively incorporated into design iterations.
Requirements Skills & Experience Required:
- Leadership and Team Management: Proven experience in leading, mentoring, and managing a team of UX researchers.
- User-Centered Research: Deep understanding of user-centered research principles.
- Research Tools Proficiency: Expertise in industry-standard research tools for both qualitative and quantitative analysis.
- High-Quality Insight Generation: Strong ability to translate complex user behaviours and needs into clear, actionable insights.
- Design System and Accessibility Research Contribution: Experience contributing research insights to design systems.
- Cross-Functional Collaboration: Strong ability to collaborate with cross-functional teams.
- Digital Accessibility Expertise: Knowledge of digital accessibility standards and best practices.
- Analytical and Problem-Solving Skills: Ability to analyze user data, feedback, and research metrics.
- Communication and Presentation Skills: Excellent verbal and written communication skills.
- Stakeholder Management and Expectation Setting: Strong ability to manage relationships and set clear expectations with stakeholders.
Personal attributes:
- Straight talking
- Moving with speed
- Owning the outcome
- Clear communicator
- Strong team player
- Demonstrated passion and drive for delivering the best outcome
- Decisive and take ownership of outcomes
- Not afraid to challenge and be open to challenges
UX Research Manager employer: Interactive Investor
Contact Detail:
Interactive Investor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Research Manager
✨Tip Number 1
Familiarise yourself with interactive investor's brand values and mission. Understanding their customer-driven approach will help you align your research strategies with their business objectives, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience in leading and mentoring teams during networking events or informal meetups. Engaging with professionals in the UX field can provide insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Stay updated on the latest trends in UX research methodologies and digital accessibility standards. Being knowledgeable about innovative tools and practices will demonstrate your commitment to excellence and your ability to drive innovation within the team.
✨Tip Number 4
Prepare to discuss specific examples of how you've integrated user feedback into design processes in previous roles. This will highlight your user-centered approach and your ability to collaborate effectively with cross-functional teams, which is crucial for this position.
We think you need these skills to ace UX Research Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a UX Research Manager. Focus on your leadership abilities, user-centered research expertise, and any experience with digital accessibility.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for user experience and your understanding of interactive investor's mission. Mention specific examples of how you've successfully led research projects and collaborated with cross-functional teams.
Showcase Your Research Skills: In your application, provide examples of research methodologies you’ve employed in past roles. Highlight your proficiency with research tools and your ability to generate actionable insights that drive design decisions.
Demonstrate Your Communication Skills: Since excellent communication is key for this role, ensure your application is well-written and free of errors. Be clear and concise in presenting your ideas, and consider including a brief summary of how you would communicate research findings to stakeholders.
How to prepare for a job interview at Interactive Investor
✨Showcase Your Leadership Skills
As a UX Research Manager, you'll need to demonstrate your ability to lead and mentor a team. Prepare examples of how you've successfully managed teams in the past, focusing on fostering collaboration and innovation.
✨Highlight User-Centered Research Experience
Be ready to discuss your experience with various user-centered research methods. Share specific examples of how your insights have directly influenced design decisions and improved user experiences.
✨Demonstrate Cross-Functional Collaboration
Interactive investor values teamwork across departments. Prepare to discuss instances where you've collaborated with product managers, designers, and other stakeholders to align research with business objectives.
✨Emphasise Accessibility Advocacy
Given the importance of digital accessibility in this role, be prepared to talk about your experience conducting research with users of diverse abilities. Highlight any initiatives you've led to ensure inclusivity in design.
