Salesforce Administrator in Somerset

Salesforce Administrator in Somerset

Somerset Full-Time 40000 - 56000 £ / year (est.) Home office (partial)
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Interactive Investor

At a Glance

  • Tasks: Manage and enhance our Salesforce environment to drive business success.
  • Company: Join interactive investor, the UK's leading flat-fee investment platform.
  • Benefits: Enjoy a competitive salary, private medical insurance, and generous annual leave.
  • Why this job: Make a real impact in a collaborative team while shaping our Salesforce strategy.
  • Qualifications: Experience with Salesforce tools and a passion for teamwork.
  • Other info: Hybrid work model with opportunities for professional growth.

The predicted salary is between 40000 - 56000 £ per year.

Location: Hybrid - 3 days a week on site in Manchester, 2 days remote

Salary: From £40,000

Who We Are: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We’ve been helping investors for over 25 years. We’re now the UK’s number one flat-fee investment platform, with assets under administration of £85 billion and over 500,000 customers.

Purpose of Role: We are looking for a Salesforce Administrator who is excited about building and maintaining a Salesforce environment that truly makes a difference to our business. You will have a proven skillset that spans the full declarative tool set and be an evangelist for Salesforce within the business. You will be a strong team player who thrives on highly collaborative projects. You will join our Salesforce DevOps team that is responsible for architecting, building, and supporting our Operational IT systems. You will be expected to help drive our adoption of Salesforce and provide first-class support to our customers. You will be involved throughout the software development lifecycle from inception to ongoing support and monitoring. At each phase, you will be expected to make a positive impact on our deliverables to aid the business in making the most of its investment in Salesforce technologies.

Responsibilities:

  • Core Responsibilities: Platform Administration ensure data harmonization and activation health.
  • Security particularly Service Cloud expertise.
  • Hands-on experience with Service Cloud Voice, Einstein AI features, and Agentforce.
  • Familiarity with Data Cloud and OwnBackup.
  • Strong skills in Flows, Lightning App Builder, reports/dashboards, and AI configuration.

Preferred / Nice-to-Have:

  • Experience with Einstein Bots, Next Best Action, and AI model tuning.
  • Familiarity with Agentforce roadmap.
  • Certifications: Salesforce Administrator, Service Cloud Consultant, Data Cloud Consultant, Einstein AI, OwnBackup.
  • Familiarity with Splunk for monitoring, logging, and operational analytics.
  • Knowledge of compliance frameworks (GDPR, FCA, SOX).

Benefits:

  • Group Personal Pension Plan – 8% employer contribution and 4% employee contribution
  • Life Assurance and Group Income Protection
  • Private Medical Insurance – Provided by Bupa
  • 25 Days Annual Leave, plus bank holidays
  • Staff Discounts on our investment products

Salesforce Administrator in Somerset employer: Interactive Investor

At interactive investor, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Salesforce Administrator in our Manchester office, you'll enjoy a hybrid working model, competitive salary, and comprehensive benefits including a generous pension plan and private medical insurance. We are committed to your professional growth, providing ample opportunities for development within our award-winning investment platform, where your contributions will directly impact our mission of empowering investors.
Interactive Investor

Contact Detail:

Interactive Investor Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Salesforce Administrator in Somerset

✨Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info about the role and even a referral.

✨Tip Number 2

Prepare for the interview by brushing up on your Salesforce skills. Be ready to discuss specific projects where you’ve used Flows, Lightning App Builder, or Service Cloud. Show us how you can make an impact!

✨Tip Number 3

Don’t just wait for job postings! Keep an eye on our website and apply directly. We love seeing proactive candidates who are genuinely interested in joining our team.

✨Tip Number 4

Follow up after your interview with a thank-you note. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in the interviewer's mind.

We think you need these skills to ace Salesforce Administrator in Somerset

Salesforce Administration
Service Cloud Expertise
Data Harmonization
Security Management
Service Cloud Voice
Einstein AI Features
Agentforce
Flows
Lightning App Builder
Reports/Dashboards
AI Configuration
Einstein Bots
Next Best Action
Compliance Frameworks (GDPR, FCA, SOX)
Operational Analytics

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Salesforce Administrator role. Highlight your relevant experience with Salesforce tools and any certifications you have. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about Salesforce and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!

Showcase Your Team Spirit: Since we value collaboration, make sure to mention any team projects you've worked on. Share examples of how you’ve contributed to a team’s success, especially in a Salesforce context. We’re all about teamwork here at StudySmarter!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!

How to prepare for a job interview at Interactive Investor

✨Know Your Salesforce Stuff

Make sure you brush up on your Salesforce knowledge, especially around the tools mentioned in the job description like Service Cloud, Flows, and Lightning App Builder. Be ready to discuss how you've used these tools in past roles and how they can benefit the company.

✨Show Your Collaborative Spirit

Since the role emphasises teamwork, think of examples where you've successfully collaborated on projects. Prepare to share stories that highlight your ability to work well with others and contribute positively to team dynamics.

✨Understand the Business Impact

Interactive Investor is all about making a difference for their customers. Be prepared to discuss how your role as a Salesforce Administrator can enhance customer experience and drive business success. Think about how you can leverage Salesforce to improve processes and outcomes.

✨Get Familiar with Compliance

With knowledge of compliance frameworks being a plus, do some homework on GDPR, FCA, and SOX. Be ready to explain how you would ensure compliance within the Salesforce environment and why it’s important for the business.

Salesforce Administrator in Somerset
Interactive Investor
Location: Somerset
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