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For Companies At a Glance
- Tasks: Manage and enhance our ServiceNow platform while collaborating with a dynamic team.
- Company: Join the UK's leading flat-fee investment platform with a strong customer focus.
- Benefits: Enjoy competitive pay, generous leave, and wellness support tailored to your lifestyle.
- Why this job: Make a real impact in a fast-paced environment while developing your tech skills.
- Qualifications: Experience in IT and ServiceNow development, plus a passion for innovation.
- Other info: Be part of a supportive culture that values diversity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Who we are
interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We’ve been helping investors for nearly 30 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs.
Purpose of the role
The purpose of this role is the administration, maintenance, development, and operational integrity of Interactive Investor’s ServiceNow enterprise instance including the ESC and third-party applications.
The responsibilities of the role
- Manage the backlog. Prioritise work into regular sprints and deliver those changes through change and release governance.
- Technical testing of ServiceNow changes in a non-Production environment before go live.
- Support platform stakeholders in requirements definition and provide guidance on best use of ServiceNow features. Create designs to meet requirements, ensuring adherence to key platform design principles.
- Proactively look for and implement ideas for service improvements.
- Maintaining the ServiceNow platform including general housekeeping, data cleansing, reduction of technical debt, bug fixes and configuration. Keep up with plugin upgrades.
- Perform platform upgrades.
- Coach, mentor, and support other developers in the team
- Investigate and recommend new technologies on the platform
- Onboard and configure new modules within the system, upskilling where required and leveraging SNOW forums and training.
Qualifications
- Experience of working in an IT function and software project delivery
- Knowledge of ServiceNow and ITIL processes
- You will need experience of working in a similar role or environment
- Relevant vocational qualifications or equivalent experience of working within Agile Methodologies
- ServiceNow Certified System Administrator
- ServiceNow Certified Application Developer
- Extensive experience in ServiceNow development and administration with proven track record in the design and development of new features and capabilities
- Experience in upgrading the ServiceNow platform
- Experience working with plugins and third-party modules (eg VRM/TPRM)
- An understanding of using and configuring the CMDB
- Experience working within a financial or regulated environment and supporting regulated change
- Experience of supporting the critical applications of a digital business
- An understanding and experience with agile software development methodologies
Benefits
- Group Personal Pension Plan– 8% employer contribution and 4% employee contribution
- Life AssuranceandGroup Income Protection
- Private Medical Insurance– Provided by Bupa
- 25 Days Annual Leave, plus bank holidays
- Staff Discounts on our investment products
- Personal & Well-being Fund– Supporting your physical and mental wellness
- Retail Discounts– Savings at a wide range of high street and online retailers
- Voluntary Flexible Benefits– Tailor your benefits to suit your lifestyle
Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we\’re currently receiving, if you haven\’t been contacted within 30 days of application, please consider unsuccessful.
interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation—whether direct, indirect, associative, or perceptive
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ServiceNow Developer employer: Interactive Investor
Contact Detail:
Interactive Investor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Developer
✨Tip Number 1
Network like a pro! Reach out to folks in your industry, especially those who work at interactive investor. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your ServiceNow projects, bring them along to interviews. It’s a great way to demonstrate your experience and creativity.
✨Tip Number 3
Prepare for the technical stuff! Brush up on your ServiceNow knowledge and be ready to discuss how you’ve tackled challenges in past roles. They’ll want to see your problem-solving skills in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at interactive investor.
We think you need these skills to ace ServiceNow Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Developer role. Highlight your experience with ServiceNow and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Technical Skills: Don’t forget to mention your technical skills, especially around ServiceNow and Agile methodologies. We’re keen to see your experience in action, so include specific examples of your work and achievements.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Interactive Investor
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Understand its features, functionalities, and how it integrates with other systems. Be ready to discuss your past experiences with ServiceNow development and administration, as well as any specific projects you've worked on.
✨Showcase Your Agile Experience
Since the role requires experience in Agile methodologies, be prepared to share examples of how you've successfully worked in Agile environments. Talk about your role in sprints, backlog management, and how you’ve contributed to team dynamics. This will show that you can adapt to their workflow.
✨Prepare for Technical Questions
Expect technical questions related to ServiceNow, ITIL processes, and platform upgrades. Brush up on common challenges faced during development and how you resolved them. Being able to articulate your problem-solving skills will impress the interviewers.
✨Demonstrate a Customer-Centric Mindset
Interactive Investor values customer control over their financial future, so highlight your understanding of user needs and how you've implemented service improvements in past roles. Discuss how you can support stakeholders and enhance their experience with ServiceNow.
