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- Tasks: Lead market insights to shape strategy and drive business decisions.
- Company: Join interactive investor, the UK's top flat-fee investment platform with 450,000+ customers.
- Benefits: Enjoy a collaborative culture, flexible work options, and opportunities for personal growth.
- Why this job: Make a real impact by turning data into actionable insights in a dynamic environment.
- Qualifications: Strong analytical skills, experience in customer research, and excellent communication abilities required.
- Other info: Be part of a passionate team that values transparency and ownership.
The predicted salary is between 36000 - 60000 £ per year.
Who we are: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We have been helping investors for nearly 30 years. We have seen market highs and lows and been resilient throughout. We are now the UK’s number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.
What we stand for: It’s simple ... we want to help people confidently take control of their financial future, for interactive investor to go from strength to strength and be a workplace where we can all thrive. Our customer-driven approach and bold values sit at the heart of this. We are honest, straight talking and transparent with our customers and our colleagues. We are decisive and take ownership of what we say and deliver. We are ambitious and passionate and encouraged to fight for what we believe is right for our customers, our teams, ourselves and interactive investor.
Purpose of the role: As our Market Insights Lead, you will play a key role in shaping ii’s strategy by turning market information and data into actionable insights. Your work will help guide business decisions and strengthen our competitive positioning and offering.
Requirements
- Gather and consolidate data from multiple sources—website analytics, agency data, consumer insights, audience trends, competitive benchmarks, and market reports - creating a central knowledge hub
- Translate information into real actionable insights that drive informed decision-making and business opportunity
- Source, review, and summarise industry reports, making insights clear, relevant, and easy to share
- Build strong relationships across ii (Growth, Engagement, Brand, PR/Social, Proposition, and Data teams) to enhance collaboration and deepen insights
- Own the delivery of regular and ad-hoc insight reports, making them clear, actionable, and tailored to the audience
- Commission primary market research to enhance our understanding of key trends
- Manage relationships with external research agencies, ensuring seamless integration of market intelligence
- Be our eyes and ears on competitors - track what platforms, neo-brokers, and banks are doing: their pricing, offers, messaging, ads, and more. Make sure we always know how we compare.
- Stay plugged into the conversation - Keep up with what influencers like Boring Money and Money to the Masses are saying about us, plus Reddit and other key forums
- Look beyond our borders - Keep an eye on trends in the US, Canada, Europe, Japan—anywhere we can learn from. Bring fresh ideas and inspiration from global markets.
- Be an advocate insight decision-making across the business
- Collaborate on Post Campaign Analyses (PCAs) to evaluate marketing effectiveness
Skills and experience required:
- Proficiency in analysing both qualitative and quantitative data, including statistical analysis and data visualisation
- Ability to analyse data, identify patterns, and draw meaningful conclusions
- Experience in customer research and insight
- Strong stakeholder management skills to a senior level
- Proactive and self-driven networker with ability to juggle multiple projects
- Excellent communication and influencing skills
- Able to present well to all levels of an organisation
- Resilient and resourceful
Personal attributes:
- Straight talking
- Moving with speed
- Owning the outcome
- Clear communicator
- Strong team player
- Demonstrated passion and drive for delivering the best outcome
- Decisive and take ownership of outcomes
- Not afraid to challenge and be open to challenges
Market Insight Lead employer: Interactive Investor
Contact Detail:
Interactive Investor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Insight Lead
✨Tip Number 1
Familiarise yourself with the latest trends in market insights and analytics. Follow industry leaders and read relevant publications to stay updated on what’s happening in the investment platform space, especially regarding customer behaviour and competitor strategies.
✨Tip Number 2
Network with professionals in the financial services sector. Attend industry events or webinars where you can meet potential colleagues and learn more about the company culture at interactive investor. Building these connections can give you valuable insights and possibly a referral.
✨Tip Number 3
Prepare to discuss how you would approach gathering and analysing data for actionable insights. Think of specific examples from your past experience that demonstrate your ability to turn complex data into clear, strategic recommendations.
✨Tip Number 4
Showcase your communication skills by being ready to explain your insights clearly and concisely. Practice presenting your findings to friends or family to ensure you can convey your ideas effectively, as this role requires strong presentation skills to various stakeholders.
We think you need these skills to ace Market Insight Lead
Some tips for your application 🫡
Understand the Company: Before you start writing your application, take some time to understand interactive investor's mission and values. Familiarise yourself with their services and how they position themselves in the market. This will help you tailor your application to align with their goals.
Highlight Relevant Experience: When detailing your work experience, focus on roles that involved data analysis, market research, or stakeholder management. Use specific examples to demonstrate how your previous work has prepared you for the Market Insight Lead position.
Showcase Your Skills: Make sure to emphasise your proficiency in both qualitative and quantitative data analysis. Mention any tools or methodologies you are familiar with, as well as your ability to present insights clearly to various stakeholders.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping customers take control of their financial future. Discuss how your insights can contribute to the company's strategy and decision-making processes, and why you are excited about the opportunity to work at interactive investor.
How to prepare for a job interview at Interactive Investor
✨Know Your Data
As a Market Insight Lead, you'll be expected to analyse both qualitative and quantitative data. Brush up on your statistical analysis skills and be prepared to discuss how you've used data to drive business decisions in the past.
✨Showcase Your Stakeholder Management Skills
This role requires strong stakeholder management skills. Be ready to share examples of how you've successfully collaborated with different teams or senior stakeholders to achieve common goals.
✨Stay Updated on Market Trends
Interactive Investor values a proactive approach to market insights. Familiarise yourself with current trends in the investment sector, especially regarding competitors and global markets, and be prepared to discuss how these insights can benefit the company.
✨Communicate Clearly and Confidently
Excellent communication is key for this role. Practice presenting your insights clearly and concisely, as you may need to explain complex data to various audiences within the organisation.
