interactive investor in Manchester is seeking a Customer Services Representative to join the Specialist Contact Centre. You will answer calls, understand customer needs, and take ownership of interactions, delivering professional, knowledgeable service.
You will develop strong product knowledge, resolve complex queries, and navigate multiple internal systems to support customers using Trading Accounts, Stocks & Shares ISAs, and SIPP accounts.
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Investment Platform Customer Care Specialist in Manchester employer: Interactive Investor
Interactive Investor is an excellent employer that fosters a dynamic work culture, encouraging collaboration and innovation within its Data and Innovation team. With a hybrid working model based in Manchester, employees enjoy the flexibility of remote work while benefiting from professional growth opportunities and a commitment to data-driven decision-making that enhances customer engagement. The company values its employees by providing access to cutting-edge tools and resources, ensuring a rewarding and meaningful career path.