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- Tasks: Handle complex customer queries and provide top-notch service in a fast-paced environment.
- Company: Leading investment platform in Leeds with a supportive team culture.
- Benefits: Personal pension plan, private medical insurance, and 25 days annual leave.
- Why this job: Join a dedicated team focused on customer satisfaction and make a real difference.
- Qualifications: Strong communication skills and ability to multitask.
The predicted salary is between 28800 - 43200 £ per year.
A leading investment platform in Leeds is looking for a Customer Services Representative. You will be responsible for handling complex customer queries, providing excellent service, and maintaining standards in a fast-paced environment. The role requires strong communication skills and the ability to multitask.
Benefits include:
- A personal pension plan
- Private medical insurance
- 25 days of annual leave
Join a supportive team dedicated to customer satisfaction.
Financial Services Customer Support Specialist in Leeds employer: Interactive Investor
Contact Detail:
Interactive Investor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Services Customer Support Specialist in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the financial services industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling complex customer queries, try role-playing with a friend or family member. This will help you feel more confident and prepared for those tricky questions during interviews.
✨Tip Number 3
Show off your multitasking abilities! During interviews, share examples of how you've successfully juggled multiple tasks in a fast-paced environment. This will demonstrate that you're ready to thrive in the dynamic world of customer support.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like the Financial Services Customer Support Specialist. Plus, it shows you're genuinely interested in joining our supportive team!
We think you need these skills to ace Financial Services Customer Support Specialist in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially in financial services. We want to see how you've handled complex queries and provided excellent service in the past!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer support and how your skills align with our fast-paced environment. Let us know what makes you the perfect fit!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any relevant experiences where you’ve excelled in communication.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Interactive Investor
✨Know Your Stuff
Before the interview, make sure you understand the financial services industry and the specific investment platform. Brush up on common customer queries and how to handle them effectively. This will show that you're not just interested in the role but also knowledgeable about the field.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to prepare examples of how you've successfully resolved complex customer issues in the past. This will demonstrate your ability to provide excellent service under pressure.
✨Multitasking Mastery
In a fast-paced environment, multitasking is essential. During the interview, be ready to discuss how you manage multiple tasks simultaneously. You could even mention specific tools or techniques you use to stay organised and efficient, which will highlight your suitability for the role.
✨Emphasise Team Spirit
Since the company values a supportive team atmosphere, share experiences where you've worked collaboratively with others to achieve customer satisfaction. This will show that you’re not just a lone wolf but someone who thrives in a team setting, aligning with their culture.
