interactive investor is hiring a Lead Service Designer in the UK to design end-to-end customer journeys and service blueprints. You will collaborate with Customer Insights, UX, Product, Customer Services, Operations and Commercial teams to synthesise feedback, analytics and business knowledge into evidence-based journey designs.
You will facilitate workshops, capture moments that matter, and translate insights into actionable opportunities that improve customer experiences and drive measurable
#J-18808-LjbffrLead Service Designer — Hybrid CX & Journeys in Ledston employer: Interactive Investor
Interactive Investor is an excellent employer that fosters a dynamic work culture, encouraging collaboration and innovation within its Data and Innovation team. With a hybrid working model based in Manchester, employees enjoy the flexibility of remote work while benefiting from professional growth opportunities and a commitment to data-driven decision-making that enhances customer engagement. The company values its employees by providing access to cutting-edge tools and resources, ensuring a rewarding and meaningful career path.
