Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of UX Researchers and conduct impactful user research.
- Company: Join the UK's number one flat-fee investment platform with a strong customer focus.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on user-centric design.
- Why this job: Make a real difference in user experience within a dynamic financial services industry.
- Qualifications: Experience in UX research and team leadership skills required.
The predicted salary is between 57000 - 80000 £ per year.
Location: Hybrid – 3 days in Manchester, 2 days remote
Salary: From £57,000
interactive investor is an award‑winning investment platform that puts its customers in control of their financial future. We have been helping investors for nearly 30 years. We are now the UK’s number one flat‑fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers.
Purpose of Role
As a Lead UX Researcher, reporting to the UX Research Manager, you will be responsible for both leading a team of UX Researchers and driving research efforts. You will manage a diverse team of researchers across multiple squads, ensuring their professional growth and guiding them to deliver high‑quality research. You will actively design and conduct research using a variety of qualitative and quantitative methods to deepen our understanding of current and potential users, helping to create user experiences that are simple, intuitive, and high‑performing. You will collaborate closely with Product Managers to plan and deliver UX research roadmaps.
Day to day, you will be collaborating with UX Designers, UX Copywriters, UX Researchers, Data Analysts, CRO, Product Owners, Product Managers, Developers, Testers, Customer Service Advisers, and stakeholders across the business. Your research insights will need to inform, influence, and support cross‑functional teams in their quest to understand more about our users, which in turn will be used to generate ideas and highlight opportunities for our roadmaps that will help champion user‑driven decisions and improve the user experience.
Key Responsibilities
- Oversee the work of UX researchers within your tribe
- Manage and lead UX Researchers (Multi levels)
- Provide continuous feedback and guidance to UX Researchers at all stages of the research process
- Ensure the timely delivery of high‑quality work, supporting the squad in maintaining an agile workflow
- Work as part of the double diamond process
- Embed user research into our discovery and product development process working with Research, UX Designers, Analytics and the Product Owners and Product Managers
- Deliver collaborative research sessions including set up, recruitment, moderation, data collection, analysis and debrief
- Bring stakeholders along the end to end research journey, making research visible and engaging
- Conduct primary and secondary user research using both quantitative and qualitative research methodologies
- Work closely with cross‑functional teams to identify, prioritise and evaluate research topics
- Plan and implement user research strategies and methodologies with UX managers and other team leads
- Advocate research findings to diverse audiences through written and oral presentations
- Ability to ask and answer questions, gather, analyse and synthesise data
- Use a diverse set of UX research tools such as UserZoom, Hotjar, Usabilla and Contentsquare
- Provide support, guidance and coaching to designers, researchers, copy writers, product managers and UX
Lead UX Researcher employer: Interactive Investor
Contact Detail:
Interactive Investor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead UX Researcher
✨Tip Number 1
Network like a pro! Reach out to folks in the UX field on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Lead UX Researcher role.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best research projects and methodologies. We want to see how you’ve made an impact in previous roles, so make sure to include case studies that demonstrate your user-centric approach.
✨Tip Number 3
Prepare for interviews by practising common UX research questions. We suggest doing mock interviews with friends or mentors to get comfortable discussing your process and findings. Remember, confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Lead UX Researcher position!
We think you need these skills to ace Lead UX Researcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lead UX Researcher role. Highlight your experience in leading teams and conducting both qualitative and quantitative research. We want to see how your skills align with our mission to create user-centric experiences.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about UX research and how you can contribute to our team. Share specific examples of your past work that demonstrate your ability to lead and innovate.
Showcase Your Research Skills: In your application, don’t forget to showcase your research skills. Mention the tools you’ve used, like UserZoom or Hotjar, and any methodologies you’re familiar with. We love seeing candidates who are well-versed in various research techniques!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Interactive Investor
✨Know Your UX Research Tools
Familiarise yourself with the specific UX research tools mentioned in the job description, like UserZoom and Hotjar. Be ready to discuss how you've used these tools in past projects and the insights you gained from them.
✨Showcase Your Leadership Skills
As a Lead UX Researcher, you'll be managing a team. Prepare examples of how you've led teams in the past, focusing on your approach to mentoring and guiding researchers. Highlight any successful projects that resulted from your leadership.
✨Prepare for Collaborative Scenarios
Since collaboration is key in this role, think of examples where you've worked closely with cross-functional teams. Be ready to discuss how you ensured effective communication and how your research influenced product decisions.
✨Engage with Stakeholders
You'll need to bring stakeholders along the research journey. Prepare to talk about how you've presented research findings to diverse audiences. Think about how you made your insights engaging and actionable for different team members.