At a Glance
- Tasks: Lead and optimise UX design operations for a dynamic team.
- Company: Join interactive investor, the UK's top flat-fee investment platform with 450,000+ customers.
- Benefits: Enjoy hybrid work, a generous pension plan, private medical insurance, and retail discounts.
- Other info: Open to diverse applicants; we promote equality and inclusivity.
- Why this job: Be part of a collaborative culture that values innovation and empowers designers to excel.
- Qualifications: Strong background in UX/Product Design and experience with design systems required.
The predicted salary is between 42000 - 84000 £ per year.
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interactive investor is an award-winning investment platform that puts its customers in control of their financial future.
We’ve been helping investors for nearly 30 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers.
For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs.
We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.
PURPOSE OF ROLE:
We’re seeking a Design Operations Lead to help scale and support our UX team’s growth, efficiency, and impact. In this role, you\'ll report to the UX Operations Manager and work closely with the Design System Lead to streamline the Design System’s governance and adoption, while driving operational excellence across the broader design organisation.
This is a hybrid role, one part system enabler, one part program lead ensuring our tools, processes, and workflows empower designers to deliver consistent, high-quality work at scale.
Requirements
Key Responsibilities:
- Collaborate with the Design System Lead to operationalise system workflows, governance, and contributor enablement.
- Support rollout, adoption, and usage tracking of design system components across teams.
- Coordinate feedback loops, documentation, and change management processes for system updates.
- Help prioritize system-related workstreams based on org needs and stakeholder input.
- Maintain alignment between design and engineering teams on system goals and timelines.
- Actively contribute as a member of our dedicated Design System squad, working closely with Product and Engineering to aid the delivery of the next stage of our Design System.
- Partner with the UX Operations Manager to shape and maintain efficient team workflows, rituals, and practices.
- Drive planning, coordination, and delivery of design programs, cross-functional initiatives, and team priorities.
- Improve operational tooling and infrastructure—maintaining Figma libraries, documentation, issue-tracking tools (e.g., Jira), and dashboards.
- Champion consistency and documentation across the UX team ensuring shared knowledge is accessible, up to date, and scalable.
- Providing line management, coaching and mentorship for 1-2 direct reports.
Skills & Experience Required:
- A strong background in UX/Product Design, UX Program Management, or similar roles in a product or design organisation.
- Deep understanding of end-to-end product design workflows, tools (Figma, Notion, Jira, etc.), and cross-functional collaboration.
- Experience supporting or managing Design Systems in a cross-functional environment.
- Strong design thinking skills with a pragmatic approach to iteration, experimentation and research.
- Excellent communication, organisation, and facilitation skills—able to manage details while keeping big-picture goals in mind.
- Comfort working across multiple projects, stakeholders, and levels of ambiguity.
Personal Attributes:
STRAIGHT TALKING | MOVING WITH SPEED | OWNING THE OUTCOME
- Strong team player
- Demonstrated passion and drive for delivering the best outcome
- Moving with speed – delivering faster and better
- Decisive and takes ownership of outcomes
- Not afraid to challenge and be open to challenges
- Group Personal Pension Plan – 8% employer contribution and 4% employee contribution
- Life Assurance and Group Income Protection
- Private Medical Insurance – Provided by Bupa
- Staff Discounts on our investment products
- Personal & Well-being Fund – Supporting your physical and mental wellness
- Retail Discounts – Savings at a wide range of high street and online retailers
- Voluntary Flexible Benefits – Tailor your benefits to suit your lifestyle
Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we\'re currently receiving, if you haven\'t been contacted within 30 days of application, please consider unsuccessful.
interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation—whether direct, indirect, associative, or perceptive
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#J-18808-LjbffrDesignOps Lead in Manchester employer: Interactive Investor
At interactive investor, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our DesignOps Lead role offers not only competitive benefits such as a generous pension plan and private medical insurance but also ample opportunities for personal and professional growth within a dynamic team. Located in Manchester, you'll be part of a forward-thinking company that values diversity and inclusion, ensuring every employee feels empowered to contribute to our mission of helping investors take control of their financial future.
StudySmarter Expert Advice🤫
We think this is how you could land DesignOps Lead in Manchester
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Interactive Investor for a DesignOps Lead, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Interactive Investor before they go live!
We think you need these skills to ace DesignOps Lead in Manchester
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like DesignOps Lead at Interactive Investor, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Interactive Investor does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Interactive Investor. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Interactive Investor.
How to prepare for a job interview at Interactive Investor
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Interactive Investor, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Interactive Investor might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Interactive Investor!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Interactive Investor is looking for.
