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- Tasks: Lead and optimise UX design operations for a dynamic team.
- Company: Join interactive investor, the UK's top flat-fee investment platform with 450,000+ customers.
- Benefits: Enjoy hybrid work, a generous pension plan, private medical insurance, and retail discounts.
- Why this job: Be part of a collaborative culture that values innovation and empowers designers to excel.
- Qualifications: Strong background in UX/Product Design and experience with design systems required.
- Other info: Open to diverse applicants; we promote equality and inclusivity.
The predicted salary is between 42000 - 84000 £ per year.
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interactive investor is an award-winning investment platform that puts its customers in control of their financial future.
We’ve been helping investors for nearly 30 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers.
For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs.
We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.
PURPOSE OF ROLE:
We’re seeking a Design Operations Lead to help scale and support our UX team’s growth, efficiency, and impact. In this role, you\’ll report to the UX Operations Manager and work closely with the Design System Lead to streamline the Design System’s governance and adoption, while driving operational excellence across the broader design organisation.
This is a hybrid role, one part system enabler, one part program lead ensuring our tools, processes, and workflows empower designers to deliver consistent, high-quality work at scale.
Requirements
Key Responsibilities:
- Collaborate with the Design System Lead to operationalise system workflows, governance, and contributor enablement.
- Support rollout, adoption, and usage tracking of design system components across teams.
- Coordinate feedback loops, documentation, and change management processes for system updates.
- Help prioritize system-related workstreams based on org needs and stakeholder input.
- Maintain alignment between design and engineering teams on system goals and timelines.
- Actively contribute as a member of our dedicated Design System squad, working closely with Product and Engineering to aid the delivery of the next stage of our Design System.
- Partner with the UX Operations Manager to shape and maintain efficient team workflows, rituals, and practices.
- Drive planning, coordination, and delivery of design programs, cross-functional initiatives, and team priorities.
- Improve operational tooling and infrastructure—maintaining Figma libraries, documentation, issue-tracking tools (e.g., Jira), and dashboards.
- Champion consistency and documentation across the UX team ensuring shared knowledge is accessible, up to date, and scalable.
- Providing line management, coaching and mentorship for 1-2 direct reports.
Skills & Experience Required:
- A strong background in UX/Product Design, UX Program Management, or similar roles in a product or design organisation.
- Deep understanding of end-to-end product design workflows, tools (Figma, Notion, Jira, etc.), and cross-functional collaboration.
- Experience supporting or managing Design Systems in a cross-functional environment.
- Strong design thinking skills with a pragmatic approach to iteration, experimentation and research.
- Excellent communication, organisation, and facilitation skills—able to manage details while keeping big-picture goals in mind.
- Comfort working across multiple projects, stakeholders, and levels of ambiguity.
Personal Attributes:
STRAIGHT TALKING | MOVING WITH SPEED | OWNING THE OUTCOME
- Strong team player
- Demonstrated passion and drive for delivering the best outcome
- Moving with speed – delivering faster and better
- Decisive and takes ownership of outcomes
- Not afraid to challenge and be open to challenges
- Group Personal Pension Plan – 8% employer contribution and 4% employee contribution
- Life Assurance and Group Income Protection
- Private Medical Insurance – Provided by Bupa
- Staff Discounts on our investment products
- Personal & Well-being Fund – Supporting your physical and mental wellness
- Retail Discounts – Savings at a wide range of high street and online retailers
- Voluntary Flexible Benefits – Tailor your benefits to suit your lifestyle
Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we\’re currently receiving, if you haven\’t been contacted within 30 days of application, please consider unsuccessful.
interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation—whether direct, indirect, associative, or perceptive
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DesignOps Lead employer: Interactive Investor
Contact Detail:
Interactive Investor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DesignOps Lead
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, such as Figma, Notion, and Jira. Being able to demonstrate your proficiency in these tools during discussions can set you apart from other candidates.
✨Tip Number 2
Showcase your experience with Design Systems by preparing examples of how you've contributed to their development or management in previous roles. This will highlight your relevant skills and understanding of the operational aspects of design.
✨Tip Number 3
Network with current or former employees of interactive investor on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Prepare to discuss your approach to collaboration across teams, especially between design and engineering. Highlighting specific instances where you've successfully navigated cross-functional projects will demonstrate your ability to thrive in this role.
We think you need these skills to ace DesignOps Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in UX/Product Design and Design Operations. Use keywords from the job description to demonstrate that you meet the specific requirements of the DesignOps Lead role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for design operations and your understanding of the role. Mention specific experiences where you've successfully managed design systems or improved workflows, aligning with the responsibilities outlined in the job description.
Showcase Your Skills: In your application, emphasise your proficiency with tools like Figma, Notion, and Jira. Provide examples of how you've used these tools to enhance design processes or collaboration within teams.
Highlight Team Collaboration: Since the role involves working closely with various teams, include examples of successful cross-functional collaborations in your application. This will demonstrate your ability to work effectively with different stakeholders and contribute to team goals.
How to prepare for a job interview at Interactive Investor
✨Understand the DesignOps Landscape
Familiarise yourself with the principles of Design Operations and how they integrate with UX design. Be prepared to discuss your experience in managing design systems and how you've improved workflows in previous roles.
✨Showcase Your Collaboration Skills
Since this role involves working closely with various teams, be ready to provide examples of successful cross-functional collaborations. Highlight how you’ve facilitated communication between design and engineering teams to achieve common goals.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in design operations and how you approached solving them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Be Ready to Discuss Tools and Processes
Make sure you are well-versed in the tools mentioned in the job description, such as Figma, Notion, and Jira. Be prepared to explain how you have used these tools to enhance design processes and maintain documentation.
