At a Glance
- Tasks: Ensure quality assurance for Transfers Case Handlers and coach team members for better performance.
- Company: Join Interactive Investor Plc, a leader in financial services with a focus on customer satisfaction.
- Benefits: Enjoy a robust pension plan, private medical insurance, and generous annual leave.
- Other info: Be part of a dynamic team dedicated to continuous improvement.
- Why this job: Make a real difference in service quality while enjoying a hybrid work environment.
- Qualifications: Experience in quality assurance and strong coaching skills are essential.
The predicted salary is between 35000 - 40000 £ per year.
Interactive Investor Plc is seeking a Quality Assurance Officer for its Transfers Team in Manchester.
The role involves quality assurance reviews of Transfers Case Handlers, ensuring compliance while providing excellent customer service.
You’ll coach team members to enhance performance and review transfer journeys against quality standards.
This position offers a blend of office and remote working, aiming for continuous improvement in service quality.
Benefits include a robust pension plan, private medical insurance, and generous annual leave.
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Quality Assurance Specialist – Transfers (Hybrid, Manchester) employer: Interactive Investor Plc
Interactive Investor Plc is an exceptional employer, offering a dynamic work environment in Manchester that promotes both professional growth and personal well-being. With a strong focus on employee development, a robust benefits package including a comprehensive pension plan and private medical insurance, and a culture that values continuous improvement, this role as a Quality Assurance Specialist provides a meaningful opportunity to make a real impact while enjoying the flexibility of hybrid working.
