At a Glance
- Tasks: Lead a diverse team to ensure top-notch service delivery and manage major incidents.
- Company: A leading investment platform in the UK with a focus on innovation.
- Benefits: Competitive salary starting from £41,400 plus extensive benefits.
- Why this job: Join a dynamic team and make a real impact in IT service management.
- Qualifications: 5+ years in ITIL environments with strong leadership and communication skills.
- Other info: Hybrid role offering great career growth and a collaborative work culture.
The predicted salary is between 41400 - 57960 £ per year.
A leading investment platform in the UK seeks a Service Management Team Lead to manage a diverse team, ensuring high-quality service delivery and adherence to ITIL standards.
The candidate should have at least 5 years of experience in ITIL-driven environments and possess strong leadership and communication skills.
This hybrid role requires effective incident management and team motivation, offering a competitive salary starting from £41,400 along with extensive benefits.
Hybrid IT Service Management Team Lead – Major Incidents in Manchester employer: Interactive Investor Plc
Contact Detail:
Interactive Investor Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Service Management Team Lead – Major Incidents in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially focusing on their approach to ITIL standards. We want you to show them that you’re not just a fit for the role, but also for their team.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've successfully managed incidents or motivated your team. This will help you stand out as a strong candidate who can deliver high-quality service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Hybrid IT Service Management Team Lead – Major Incidents in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in ITIL-driven environments and showcases your leadership skills. We want to see how you've managed teams and incidents in the past, so be specific!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Management Team Lead role. Share your passion for service delivery and how you motivate your team.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to share examples of how you've effectively communicated in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Interactive Investor Plc
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in your previous roles, especially in incident management. This will show that you not only understand the theory but can also implement it effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your ability to manage a diverse team and ensure high-quality service delivery.
✨Communicate Clearly and Confidently
Since strong communication skills are key for this role, practice articulating your thoughts clearly. You might want to rehearse common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate during the actual interview.
✨Research the Company Culture
Take some time to understand the company’s values and culture. This will help you tailor your responses to align with what they’re looking for in a candidate. Plus, it shows that you’re genuinely interested in the role and the organisation.