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- Tasks: Lead and optimise design operations to enhance UX team efficiency and impact.
- Company: Join interactive investor, the UK's top flat-fee investment platform with 450,000+ customers.
- Benefits: Enjoy a hybrid role, generous pension contributions, private medical insurance, and 25 days annual leave.
- Why this job: Be part of a dynamic team driving innovation in design systems and making a real impact.
- Qualifications: Strong background in UX/Product Design and experience managing Design Systems required.
- Other info: We value diversity and welcome applicants from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
interactive investor is an award-winning investment platform that puts its customers in control of their financial future.
We’ve been helping investors for nearly 30 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers.
For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs.
We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.
PURPOSE OF ROLE:
We’re seeking a Design Operations Lead to help scale and support our UX team’s growth, efficiency, and impact. In this role, you\’ll report to the UX Operations Manager and work closely with the Design System Lead to streamline the Design System’s governance and adoption, while driving operational excellence across the broader design organisation.
This is a hybrid role, one part system enabler, one part program lead ensuring our tools, processes, and workflows empower designers to deliver consistent, high-quality work at scale.
Key Responsibilities:
- Collaborate with the Design System Lead to operationalise system workflows, governance, and contributor enablement.
- Support rollout, adoption, and usage tracking of design system components across teams.
- Coordinate feedback loops, documentation, and change management processes for system updates.
- Help prioritize system-related workstreams based on org needs and stakeholder input.
- Maintain alignment between design and engineering teams on system goals and timelines.
- Actively contribute as a member of our dedicated Design System squad, working closely with Product and Engineering to aid the delivery of the next stage of our Design System.
- Partner with the UX Operations Manager to shape and maintain efficient team workflows, rituals, and practices.
- Drive planning, coordination, and delivery of design programs, cross-functional initiatives, and team priorities.
- Improve operational tooling and infrastructure—maintaining Figma libraries, documentation, issue-tracking tools (e.g., Jira), and dashboards.
- Champion consistency and documentation across the UX team ensuring shared knowledge is accessible, up to date, and scalable.
- Providing line management, coaching and mentorship for 1-2 direct reports.
Skills & Experience Required:
- A strong background in UX/Product Design, UX Program Management, or similar roles in a product or design organisation.
- Deep understanding of end-to-end product design workflows, tools (Figma, Notion, Jira, etc.), and cross-functional collaboration.
- Experience supporting or managing Design Systems in a cross-functional environment.
- Strong design thinking skills with a pragmatic approach to iteration, experimentation and research.
- Excellent communication, organisation, and facilitation skills—able to manage details while keeping big-picture goals in mind.
- Comfort working across multiple projects, stakeholders, and levels of ambiguity.
Personal Attributes:
STRAIGHT TALKING | MOVING WITH SPEED | OWNING THE OUTCOME
- Clear communicator
- Strong team player
- Demonstrated passion and drive for delivering the best outcome
- Moving with speed – delivering faster and better
- Decisive and takes ownership of outcomes
- Not afraid to challenge and be open to challenges
Benefits:
- Group Personal Pension Plan– 8% employer contribution and 4% employee contribution
- Life AssuranceandGroup Income Protection
- Private Medical Insurance– Provided by Bupa
- 25 Days Annual Leave, plus bank holidays
- Staff Discountson our investment products
- Personal & Well-being Fund– Supporting your physical and mental wellness
- Retail Discounts– Savings at a wide range of high street and online retailers
- Voluntary Flexible Benefits– Tailor your benefits to suit your lifestyle
Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we\’re currently receiving, if you haven\’t been contacted within 30 days of application, please consider unsuccessful.
interactive investor operates in accordance with the UKEqualityAct2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation—whether direct, indirect, associative, or perceptive
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DesignOps Lead (Design System) employer: Interactive Investor Plc
Contact Detail:
Interactive Investor Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DesignOps Lead (Design System)
✨Tip Number 1
Familiarise yourself with the specific design tools mentioned in the job description, such as Figma and Jira. Being able to demonstrate your proficiency in these tools during discussions can set you apart from other candidates.
✨Tip Number 2
Showcase your experience with Design Systems by preparing examples of how you've contributed to or managed them in previous roles. Be ready to discuss the impact of your work on team efficiency and product quality.
✨Tip Number 3
Network with current or former employees of interactive investor on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which you can leverage in your conversations.
✨Tip Number 4
Prepare to discuss your approach to cross-functional collaboration. Highlight specific instances where you've successfully worked with product and engineering teams to achieve design goals, as this is crucial for the role.
We think you need these skills to ace DesignOps Lead (Design System)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the DesignOps Lead position. Understand the key responsibilities and required skills, and think about how your experience aligns with them.
Tailor Your CV: Customise your CV to highlight relevant experience in UX/Product Design and Design Systems. Use specific examples that demonstrate your ability to manage workflows, collaborate across teams, and drive operational excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for design operations and your understanding of the role. Mention how your skills can contribute to the success of the UX team and the broader design organisation at interactive investor.
Showcase Your Communication Skills: In both your CV and cover letter, emphasise your communication and facilitation skills. Provide examples of how you've successfully managed details while keeping an eye on big-picture goals, as this is crucial for the role.
How to prepare for a job interview at Interactive Investor Plc
✨Understand the Design System
Make sure you have a solid grasp of what a Design System is and how it operates. Familiarise yourself with the specific tools mentioned in the job description, like Figma and Jira, as well as the principles of governance and contributor enablement.
✨Showcase Your Collaboration Skills
Since this role involves working closely with various teams, be prepared to discuss your experience in cross-functional collaboration. Share examples of how you've successfully coordinated with design and engineering teams in the past.
✨Demonstrate Your Problem-Solving Abilities
The role requires a pragmatic approach to iteration and experimentation. Be ready to talk about challenges you've faced in previous projects and how you approached solving them, particularly in relation to design workflows.
✨Communicate Clearly and Confidently
As a DesignOps Lead, clear communication is key. Practice articulating your thoughts on design processes and operational excellence. Make sure to convey your passion for delivering high-quality outcomes and your ability to manage details while keeping an eye on the bigger picture.