At a Glance
- Tasks: Manage commercial water accounts and conduct on-site investigations across the South-East.
- Company: Join iC&R, a supportive and growing specialist in commercial water services.
- Benefits: Enjoy a competitive salary, performance bonuses, and full training.
- Other info: Be part of a close-knit team with excellent development opportunities.
- Why this job: Kick-start your career with varied fieldwork and make a real impact.
- Qualifications: Must have a UK driving licence, own vehicle, and a professional attitude.
The predicted salary is between 27032 - 27032 £ per year.
Kick-start a rewarding career as a full-time Field Agent with iC&R, managing commercial water accounts across the South-East. Enjoy great training, bonuses, and a varied field-based role where no two days are the same.
Location: South East England (Brighton & Eastbourne Area)
Full-time, 40 hours per week, with flexibility required to accommodate varying business operating hours across client sites.
Permanent position
Salary: £27,032 per annum + performance based bonus (OTE £32,000)
Please note: Applicants must be authorised to work in the UK.
iC&R is a specialist provider working on behalf of commercial water retailers across the UK. We focus on resolving complex commercial water account cases, from early-stage investigation through to supply disconnection where necessary. As a growing and supportive business, we pride ourselves on professionalism, trust, collaboration, and delivering excellent service for our clients.
The Role
We are looking for a motivated, reliable, and professional Field Agent to manage commercial water accounts across the South-East region.
- Managing commercial water account cases across the South East (Brighton and Eastbourne Area).
- Conducting on-site investigations and customer visits.
- Representing clients professionally in a field-based capacity.
- Resolving complex cases from initial enquiry through to disconnection when required.
- Maintaining accurate case records and reporting outcomes.
- Working independently while supporting the wider team.
The Ideal Candidate
We’re seeking someone confident, approachable, and capable of managing their own workload in a field environment. Full training is provided, so attitude and reliability are just as important as experience.
About you:
- A full UK driving licence.
- Your own vehicle (fuel card provided for business mileage).
- A professional and confident manner when dealing with customers.
- Strong organisational skills and the ability to work independently.
- A willingness to learn and gain industry accreditations.
Benefits:
- Competitive basic salary of £27,032.
- Achievable performance-based bonus with an OTE of £32k.
- Company pension scheme.
- Full training and ongoing development.
- SHEA and NWH industry accreditations.
- Fuel card for business mileage.
- Supportive, close-knit team environment.
How to apply for the role:
If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.
You must be authorised to work in the UK. No agencies, please.
Field Agent in Brighton employer: Interactive Contact & Resolution.
iC&R is an excellent employer for those seeking a fulfilling career as a Field Agent in the South-East, offering a competitive salary, performance-based bonuses, and comprehensive training. Our supportive work culture fosters collaboration and professional growth, ensuring that every team member feels valued and empowered to excel in their role. With a focus on flexibility and a close-knit team environment, you'll enjoy a dynamic work experience where no two days are the same.
Contact Details:
Interactive Contact & Resolution. Recruitment Team
