At a Glance
- Tasks: Manage commercial water accounts and conduct on-site investigations across the Midlands.
- Company: Join iC&R, a supportive and growing specialist in commercial water services.
- Benefits: Earn £27,032 plus bonuses, enjoy training, and work in a flexible field-based role.
- Other info: Be part of a close-knit team with excellent development opportunities.
- Why this job: Kick-start your career with hands-on experience and make a real impact in the community.
- Qualifications: Full UK driving licence, own vehicle, and a positive attitude are essential.
The predicted salary is between 27032 - 27032 £ per year.
Kick-start a rewarding career as a full-time Field Agent with iC&R, managing commercial water accounts across the Midlands. Enjoy great training, bonuses, and a varied field-based role where no two days are the same.
Field-based role open to applicants across the Midlands. Full-time, 40 hours per week, with flexibility required to accommodate varying business operating hours across client sites. Permanent position. Salary £27,032 per annum + performance based bonus (OTE £32,000).
Please note: Applicants must be authorised to work in the UK.
iC&R is a specialist provider working on behalf of commercial water retailers across the UK. We focus on resolving complex commercial water account cases, from early-stage investigation through to supply disconnection where necessary. As a growing and supportive business, we pride ourselves on professionalism, trust, collaboration, and delivering excellent service for our clients.
The Role
We are looking for a motivated, reliable, and professional Field Agent to manage commercial water accounts across the West Midlands region.
- Managing commercial water account cases across the county
- Conducting on-site investigations and customer visits
- Representing clients professionally in a field-based capacity
- Resolving complex cases from initial enquiry through to disconnection when required
- Maintaining accurate case records and reporting outcomes
- Working independently while supporting the wider team
The Ideal Candidate
We're seeking someone confident, approachable, and capable of managing their own workload in a field environment. Full training is provided, so attitude and reliability are just as important as experience.
About you:
- A full UK driving licence
- Your own vehicle (fuel card provided for business mileage)
- A professional and confident manner when dealing with customers
- Strong organisational skills and the ability to work independently
- A willingness to learn and gain industry accreditations
Benefits:
- Competitive basic salary of £27,032
- Achievable performance-based bonus with an OTE of £32k
- Company pension scheme
- Full training and ongoing development
- SHEA and NWH industry accreditations
- Fuel card for business mileage
- Supportive, close-knit team environment
How to apply for the role:
If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.
Field Agent in Solihull employer: Interactive Contact & Resolution Ltd
iC&R is an excellent employer for those seeking a fulfilling career as a Field Agent in the West Midlands. With a strong focus on employee development, we offer comprehensive training, a competitive salary with performance-based bonuses, and a supportive team culture that values professionalism and collaboration. Join us to enjoy a dynamic work environment where every day brings new challenges and opportunities for growth.
Contact Details:
Interactive Contact & Resolution Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Agent in Solihull
✨Get Involved in Local Environmental Initiatives
Dive into your local environmental scenes, like community clean-up projects or eco-focused events. Not only will you meet like-minded people, but it's a surefire way to showcase your passion and skills in environmental engineering tech.
✨Join Industry-Specific Organisations
Check out organisations like the Institution of Environmental Engineers for networking opportunities and resources. They often host events and seminars that can help us connect with key players in the industry, including potential employers like Interactive Contact & Resolution Ltd.
✨Show Off Your Projects and Passion
Create a portfolio that highlights any relevant projects, whether it's coursework, internships, or personal initiatives. Share this online, perhaps even on platforms like GitHub or your own website, to grab the attention of hiring managers looking for talent like us.
✨Utilise Environmental Job Boards
Take advantage of niche job boards dedicated to environmental careers. Sites like Green Jobs, Environmental Career and EcoJobs often feature openings from companies like Interactive Contact & Resolution Ltd and can help us land that full-time gig.
We think you need these skills to ace Field Agent in Solihull
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for a role in environmental engineering tech, make sure to highlight your technical skills like CAD software proficiency, data analysis, or modelling techniques. These are essential for the job and should stand out in your CV and cover letter, showing how you can contribute to projects at Interactive Contact & Resolution Ltd.
Demonstrate Your Passion for Sustainability:In this field, showcasing your passion for sustainability and environmental protection can set you apart. Include any relevant projects, volunteer experience, or courses that underline your commitment to these causes. Interactive Contact & Resolution Ltd will appreciate candidates who genuinely care about making a difference.
Tailor Your Application to the Role:Don't just send a generic CV and cover letter. Make sure to tailor your application to the specific role of Field Agent at Interactive Contact & Resolution Ltd. Highlight experiences that align directly with the job description and give concrete examples of your work to demonstrate that you’re the right fit for a full-time position.
Include Relevant Certifications:If you have certifications related to environmental engineering or technology, like LEED Accreditation or any relevant software certifications, make sure to mention them. These qualifications can boost your application and show that you’re serious about your professional development in this competitive field.
How to prepare for a job interview at Interactive Contact & Resolution Ltd
✨Brush Up on Environmental Regulations
Make sure you’re well-versed in the latest environmental regulations and standards. In an environmental engineering tech role at Interactive Contact & Resolution Ltd, you might be asked specific questions about compliance measures, so understanding these will definitely give you an edge.
✨Showcase Your Technical Skills
Prepare to demonstrate your proficiency with relevant tools and software, such as AutoCAD or GIS. You might be given a practical problem to solve during the interview, so it’s a great idea to brush up on these skills and perhaps even bring a portfolio of your projects to showcase your technical prowess.
✨Highlight Your Passion for Sustainability
In a full-time role, employers are looking for commitment and enthusiasm. Share your experiences, studies, or projects that reflect your passion for environmental sustainability. This will show Interactive Contact & Resolution Ltd that you're not just qualified but genuinely invested in the field.
✨Prepare for Behavioural Questions
Be ready for behavioural questions that assess how you handle teamwork, conflict, and project management. Think of examples from your studies or practical experiences where you tackled challenges effectively, showcasing both your technical and interpersonal skills.