Field Agent in Norwood

Field Agent in Norwood

Norwood Full-Time 31016 - 31016 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage commercial water accounts and conduct on-site investigations across South London.
  • Company: Join a supportive and growing team at iC&R, a specialist in commercial water services.
  • Benefits: Enjoy a competitive salary, performance bonuses, and full training with ongoing development.
  • Other info: Flexible hours, a fuel card for business mileage, and a close-knit team environment.
  • Why this job: Kick-start your career with varied fieldwork and the chance to make a real impact.
  • Qualifications: Must have a full UK driving licence and a professional, approachable manner.

The predicted salary is between 31016 - 31016 £ per year.

Kick-start a rewarding career as a full-time Field Agent with i C&R, managing commercial water accounts across South London.

Enjoy great training, bonuses, and a varied field-based role where no two days are the same.

  • Field Agent South London
  • Field-based role open to applicants across London area
  • Full-time, 40 hours per week, with flexibility required to accommodate varying business operating hours across client sites
  • Permanent position
  • Salary £28,532 per annum + performance based bonus (OTE £33,500) Please note: Applicants must be authorised to work in the UK i C&R is a specialist provider working on behalf of commercial water retailers across the UK.

We focus on resolving complex commercial water account cases, from early-stage investigation through to supply disconnection where necessary.

As a growing and supportive business, we pride ourselves on professionalism, trust, collaboration, and delivering excellent service for our clients.

The Role We are looking for a motivated, reliable, and professional Field Agent to manage commercial water accounts across South London.

Key

Responsibilities

  • Managing commercial water account cases across the county
  • Conducting on-site investigations and customer visits
  • Representing clients professionally in a field-based capacity
  • Resolving complex cases from initial enquiry through to disconnection when required
  • Maintaining accurate case records and reporting outcomes
  • Working independently while supporting the wider team The Ideal Candidate We’re seeking someone confident, approachable, and capable of managing their own workload in a field environment.

Full training is provided, so attitude and reliability are just as important as experience.

About you

  • A full UK driving licence
  • Your own vehicle (fuel card provided for business mileage)
  • A professional and confident manner when dealing with customers
  • Strong organisational skills and the ability to work independently

* A willingness to learn and gain industry accreditations Benefits

  • Competitive basic salary of £28,532
  • Achievable performance-based bonus with an OTE of £33.5k
  • Company pension scheme
  • Full training and ongoing development
  • SHEA and NWH industry accreditations
  • Fuel card for business mileage
  • Supportive, close-knit team environment How to apply for the role: If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.

You must be authorised to work in the UK.

No agencies, please.

Other suitable skills and experience include Field Technician, Water Compliance Officer, Utilities Inspector, Environmental Field Operative, Meter Reader, Commercial Account Investigator, Enforcement Officer, Property Services Inspector, Service Engineer, Site Surveyor

Field Agent in Norwood employer: Interactive Contact & Resolution Ltd

iC&R is an excellent employer for those seeking a fulfilling career as a Field Agent in the West Midlands. With a strong focus on employee development, we offer comprehensive training, a competitive salary with performance-based bonuses, and a supportive team culture that values professionalism and collaboration. Join us to enjoy a dynamic work environment where every day brings new challenges and opportunities for growth.

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Contact Details:

Interactive Contact & Resolution Ltd Recruitment Team

We think you need these skills to ace Field Agent in Norwood

Field Management
On-site Investigations
Customer Service
Case Resolution
Record Keeping
Independent Working
Organisational Skills