At a Glance
- Tasks: Manage commercial water accounts and conduct on-site investigations across the Midlands.
- Company: Join iC&R, a supportive and growing specialist in commercial water services.
- Benefits: Enjoy a competitive salary, performance bonuses, and full training.
- Other info: Be part of a close-knit team with excellent development opportunities.
- Why this job: Kick-start your career with varied fieldwork and make a real impact.
- Qualifications: Full UK driving licence and a professional, approachable manner.
Kick-start a rewarding career as a full-time Field Agent with iC&R, managing commercial water accounts across the Midlands. Enjoy great training, bonuses, and a varied field-based role where no two days are the same.
Field-based role open to applicants across the Midlands.
- Full-time, 40 hours per week, with flexibility required to accommodate varying business operating hours across client sites.
- Permanent position.
- Salary £27,032 per annum + performance based bonus (OTE £32,000).
Please note: Applicants must be authorised to work in the UK.
iC&R is a specialist provider working on behalf of commercial water retailers across the UK. We focus on resolving complex commercial water account cases, from early-stage investigation through to supply disconnection where necessary. As a growing and supportive business, we pride ourselves on professionalism, trust, collaboration, and delivering excellent service for our clients.
The Role
We are looking for a motivated, reliable, and professional Field Agent to manage commercial water accounts across the West Midlands region.
Key Responsibilities:
- Managing commercial water account cases across the county.
- Conducting on-site investigations and customer visits.
- Representing clients professionally in a field-based capacity.
- Resolving complex cases from initial enquiry through to disconnection when required.
- Maintaining accurate case records and reporting outcomes.
- Working independently while supporting the wider team.
The Ideal Candidate
We’re seeking someone confident, approachable, and capable of managing their own workload in a field environment. Full training is provided, so attitude and reliability are just as important as experience.
About you:
- A full UK driving licence.
- Your own vehicle (fuel card provided for business mileage).
- A professional and confident manner when dealing with customers.
- Strong organisational skills and the ability to work independently.
- A willingness to learn and gain industry accreditations.
Benefits:
- Competitive basic salary of £27,032.
- Achievable performance-based bonus with an OTE of £32k.
- Company pension scheme.
- Full training and ongoing development.
- SHEA and NWH industry accreditations.
- Fuel card for business mileage.
- Supportive, close-knit team environment.
How to apply for the role:
If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please.
Other suitable skills and experience include Field Technician, Water Compliance Officer, Utilities Inspector, Environmental Field Operative, Meter Reader, Commercial Account Investigator, Enforcement Officer, Property Services Inspector, Service Engineer, Site Surveyor.
Field Agent in Hampton in Arden employer: Interactive Contact & Resolution Ltd
iC&R is an excellent employer for those seeking a fulfilling career as a Field Agent in the West Midlands. With a strong focus on employee development, we offer comprehensive training, a competitive salary with performance-based bonuses, and a supportive team culture that values professionalism and collaboration. Join us to enjoy a dynamic work environment where every day brings new challenges and opportunities for growth.
Contact Details:
Interactive Contact & Resolution Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Agent in Hampton in Arden
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Interactive Contact & Resolution Ltd and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Interactive Contact & Resolution Ltd!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Interactive Contact & Resolution Ltd keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Field Agent in Hampton in Arden
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Interactive Contact & Resolution Ltd:This is your chance to really connect with the team at Interactive Contact & Resolution Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Interactive Contact & Resolution Ltd
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Interactive Contact & Resolution Ltd.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Interactive Contact & Resolution Ltd that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Interactive Contact & Resolution Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
