At a Glance
- Tasks: Assist clients with tech inquiries and troubleshoot issues across platforms.
- Company: Join a leading brokerage firm known for its innovative approach.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Other info: Dynamic work environment with a focus on client satisfaction.
- Why this job: Be the vital link between clients and tech teams while enhancing user experience.
- Qualifications: Fluency in English plus German or French and 2+ years in tech support.
The predicted salary is between 30000 - 40000 £ per year.
Interactive Brokers UK is seeking a Client Technical Support specialist to assist clients with inquiries across our platforms, including desktop, mobile and web offerings.
Fluency in English plus German or French is required; you will bridge between clients and technical teams, troubleshoot issues, and help resolve bugs while delivering excellent service.
The role requires 2+ years in client-facing tech support, familiarity with Windows/mac OS, and experience with ticketing systems.
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Technical Support Specialist — German/French employer: Interactive Brokers
At Interactive Brokers, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our hybrid working model allows for flexibility while enjoying daily company-paid lunches and a range of benefits that support your career growth and well-being. Join us to tackle technically challenging projects in a collaborative culture that values innovation and personal development.
