Hybrid Institutional Client Success Associate

Hybrid Institutional Client Success Associate

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Interactive Brokers

At a Glance

  • Tasks: Be the go-to person for client queries and support on trading platforms.
  • Company: Join Interactive Brokers, a leading global financial institution in London.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
  • Other info: Dynamic environment with a focus on professional development and training.
  • Why this job: Make a real difference by enhancing client experiences and relationships.
  • Qualifications: 1-2 years in a client-facing role and a university degree required.

The predicted salary is between 30000 - 40000 Β£ per year.

Interactive Brokers in London seeks a client-facing professional to be the first point of contact for client queries across trading platforms, including resolution of trade-entry and trade-execution questions. You will escalate issues to stakeholders and manage relationships for institutional clients, while supporting platform enhancements and client training.

The role requires 1–2 years in a client-facing role at a global financial institution and a university degree or higher.

Hybrid Institutional Client Success Associate employer: Interactive Brokers

Interactive Brokers is an excellent employer, offering a dynamic work environment in London that supports a hybrid working model. With a strong emphasis on employee growth, the company provides career development opportunities, life assurance, and access to private medical insurance, making it an attractive choice for professionals seeking meaningful and rewarding employment in the finance sector.

Interactive Brokers

Contact Details:

Interactive Brokers Recruitment Team

We think you need these skills to ace Hybrid Institutional Client Success Associate

Client Relationship Management
Trade Execution Knowledge
Problem Resolution
Communication Skills
Stakeholder Management
Platform Support
Client Training