£12.71 per hour
35 hours per week
Monday to Friday flexible between 8am-6pm
We are currently recruiting for a role at the RAC in Walsall to work alongside one of their third party clients, one of the most recognisable names in the automotive industry. Based next to the M6, the RAC office is ideally located, with a large, free on-site car park for all staff as well as excellent public transport links and proximity to Bescot Railway station.
Role
This role will see you working in a Customer service capacity, handling calls, emails and live chats from customers from of one of the UK's most well-know car brands. The role will see you handling a range of complex queries and complaints and through excellent customer service, you will ensure that all cases are handled and resolved in a professional and timely manner.
-Handling calls, emails and live chats
-Dealing with complex customer service queries
-Handling complaints
-Dispute resolution
Requirements
-Strong customer service skills
-Call centre experience is highly desirable
-Experience handling complaints
-Confident using internal computer systems
-Excellent written and verbal communication skills
AMRT1_UKTJ
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Customer Service Advisor Monday to Friday in Walsall employer: Interaction - York
Yusen Logistics is an exceptional employer that prioritises the well-being and growth of its employees, offering competitive pay rates and a supportive work culture in Derby. As a Class 1 Driver, you will benefit from a structured environment with no handball required, allowing you to focus on delivering quality service while enjoying opportunities for professional development within a globally respected company. Join us to be part of a team that values connection and community, making every day rewarding.
