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- Tasks: Be the friendly face for customers needing car services, keeping them updated and happy.
- Company: Join a dynamic car dealership in Oxford, known for its excellent customer service.
- Benefits: Enjoy weekly pay, a supportive team, and the chance to learn in a fast-paced environment.
- Why this job: Great opportunity to build relationships, enhance communication skills, and work with a skilled team.
- Qualifications: No specific experience needed, just a positive attitude and willingness to learn.
- Other info: Immediate start available; perfect for students looking for temporary work.
Car Dealership Service Advisor
Start: ASAP
Location: Oxford, OX5
Pay: £12.60 per hour
Contract: Temporary Ongoing
Hours: 45, Monday to Friday 8am-6pm, Weekly Pay
The Role:
- Point of contact for customers whose vehicles are in for servicing, MOT's and repairs.
- Keep customers informed of progress and advise of extra work if required.
- Booking in vehicles for recalls.
- Letting customers know vehicles are ready for collection.
- Organise car loan bookings.
- Process payments for the services required.
- Being the first point of contact when customers enter the establishment and ensuring they have a warm and welcome introduction.
- Communication with customers through a variety of platforms to update them on the status of their vehicle as well as making them aware of any extra work needed and upselling any additional products.
- Working effectively with a team of highly skilled technicians to prioritise customers' wants and needs whilst adhering to a demanding schedule.
- Build personal relationships with customers, making sure they felt heard and valued throughout their experience with the company.
If this vacancy is of interest to you apply now and a member of our resourcing team will be in touch. Alternatively, you can send your up to date CV directly to our recruiting team on the email below.
Temporary Service Advisor - ASAP Start employer: Interaction - York
Contact Detail:
Interaction - York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Service Advisor - ASAP Start
✨Tip Number 1
Familiarise yourself with the car dealership environment. Understanding the basics of vehicle servicing and repairs will help you communicate effectively with both customers and technicians, making you a more attractive candidate.
✨Tip Number 2
Practice your customer service skills. As a Service Advisor, you'll be the first point of contact for customers, so demonstrating excellent communication and interpersonal skills during any interactions can set you apart from other candidates.
✨Tip Number 3
Showcase your ability to multitask. In this role, you'll need to manage various tasks simultaneously, such as booking in vehicles and updating customers. Be prepared to discuss examples of how you've successfully handled multiple responsibilities in previous roles.
✨Tip Number 4
Highlight your problem-solving skills. Being able to address customer concerns and upsell additional services requires quick thinking and adaptability. Think of specific instances where you've resolved issues or improved customer satisfaction in past experiences.
We think you need these skills to ace Temporary Service Advisor - ASAP Start
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in the automotive industry. Emphasise skills such as communication, organisation, and teamwork, which are crucial for a Service Advisor.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Service Advisor role. Mention your ability to keep customers informed and your experience with upselling services, as these are key aspects of the job.
Showcase Your Communication Skills: In your application, provide examples of how you've effectively communicated with customers in past roles. Highlight your ability to build relationships and ensure customer satisfaction, as this is vital for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Interaction - York
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Service Advisor. Familiarise yourself with the tasks mentioned in the job description, such as booking in vehicles, processing payments, and communicating with customers. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As a Service Advisor, you'll be the first point of contact for customers. Prepare examples of how you've effectively communicated with clients in the past, whether through face-to-face interactions or over the phone. Highlight your ability to keep customers informed and build relationships.
✨Demonstrate Teamwork
Working closely with technicians is crucial in this role. Be ready to discuss your experience working in a team environment and how you prioritised customer needs while collaborating with others. This will show that you can thrive in a busy dealership setting.
✨Prepare for Upselling Scenarios
Upselling additional products is part of the job. Think of times when you've successfully upsold a product or service in previous roles. Be prepared to discuss your approach and how you ensure customers feel valued while recommending extra services.
