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For Companies At a Glance
- Tasks: Be the friendly face for customers needing vehicle servicing and repairs.
- Company: Join a dynamic car dealership in Oxford with a focus on customer satisfaction.
- Benefits: Enjoy weekly pay, a supportive team, and a chance to develop your skills.
- Why this job: Gain valuable experience in customer service while working in a fast-paced environment.
- Qualifications: No specific qualifications needed, just a passion for helping people!
- Other info: Start ASAP and work Monday to Friday, 8am-6pm.
Car Dealership Service Advisor
Start: ASAP
Location: Oxford, OX5
Pay: £12.60 per hour
Contract: Temporary Ongoing
Hours: 45, Monday to Friday 8am-6pm, Weekly Pay
The Role
- Point of contact for customers whose vehicles are in for servicing, MOT's and repairs.
- Keep customers informed of progress and advise of extra work if required.
- Booking in vehicles for recalls.
- Letting customers know vehicles are ready for collection.
- Organise car loan bookings.
- Process payments for the services required.
- Being the first point of contact when customers enter the establishment and ensuring they have a warm and welcome introduction.
- Communication with customers through a variety of platforms to update them on the status of their vehicle as well as making them aware of any extra work needed and upselling any additional products.
- Working effectively with a team of highly skilled technicians to prioritise customers' wants and needs whilst adhering to a demanding schedule.
- Build personal relationships with customers, making sure they felt heard and valued throughout their experience with the company.
If this vacancy is of interest to you apply now and a member of our resourcing team will be in touch. Alternatively, you can send your up to date CV directly to our recruiting team on the email below.
Service Advisor Oxford - ASAP Start in Oxford employer: Interaction - York
Contact Detail:
Interaction - York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Oxford - ASAP Start in Oxford
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the car dealership. This knowledge will help you engage confidently with customers and demonstrate your understanding of their needs during the interview.
✨Tip Number 2
Practice your communication skills, especially in handling customer inquiries and complaints. Role-playing scenarios with a friend can help you articulate your responses clearly and show that you can maintain a positive attitude under pressure.
✨Tip Number 3
Research common automotive terms and processes related to servicing and repairs. Being able to speak the language of the industry will not only impress your interviewers but also help you build rapport with customers.
✨Tip Number 4
Showcase your ability to work as part of a team by sharing examples from previous experiences where you collaborated effectively. Highlighting your teamwork skills will demonstrate that you can thrive in a busy dealership environment.
We think you need these skills to ace Service Advisor Oxford - ASAP Start in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in the automotive industry. Emphasise skills like communication, organisation, and teamwork, which are crucial for a Service Advisor.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build relationships with clients. Mention specific examples of how you've successfully managed customer interactions in the past.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as effective communication, problem-solving, and the ability to upsell services. Use keywords from the job listing to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a Service Advisor role.
How to prepare for a job interview at Interaction - York
✨Know the Role Inside Out
Familiarise yourself with the responsibilities of a Service Advisor. Understand the importance of customer communication, vehicle servicing processes, and how to upsell additional products. This knowledge will help you answer questions confidently.
✨Showcase Your Communication Skills
As a Service Advisor, you'll be the first point of contact for customers. Practice clear and friendly communication. Be prepared to demonstrate how you would handle customer inquiries and keep them updated on their vehicle's status.
✨Emphasise Teamwork
Highlight your ability to work effectively with technicians and other staff. Share examples of how you've collaborated in previous roles to prioritise tasks and meet customer needs, as this is crucial in a busy dealership environment.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
