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For Companies At a Glance
- Tasks: Be the go-to person for customers needing vehicle servicing and repairs.
- Company: Join a dynamic car dealership in Oxford, known for excellent customer service.
- Benefits: Enjoy weekly pay and a supportive work environment with flexible hours.
- Why this job: Gain valuable experience in customer service while working in a fast-paced automotive setting.
- Qualifications: No specific qualifications needed; just a passion for cars and helping people.
- Other info: This is a temporary ongoing role with potential for future opportunities.
Car Dealership Service Advisor
Start: ASAP
Location: Oxford, OX5
Pay: £12.60 per hour
Contract: Temporary Ongoing
Hours: 45, Monday to Friday 8am-6pm, Weekly Pay
The Role:
- Point of contact for customers whose vehicles are in for servicing, MOT's and repairs.
- Keep customers informed of progress and advise of extra work if required.
- Booking in vehicles for recalls.
- Letting customers know vehicles are ready for collection.
Service Advisor Car Dealership employer: Interaction - York
Contact Detail:
Interaction - York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Car Dealership
✨Tip Number 1
Familiarise yourself with the common services and repairs offered at car dealerships. Understanding the terminology and processes will help you communicate effectively with both customers and technicians.
✨Tip Number 2
Practice your customer service skills. As a Service Advisor, you'll be the main point of contact for customers, so being friendly, approachable, and able to handle queries or complaints is crucial.
✨Tip Number 3
Research the specific car brands and models that the dealership focuses on. This knowledge will not only impress during interviews but also help you provide better service to customers.
✨Tip Number 4
Network with professionals in the automotive industry. Attend local events or join online forums to connect with others who can offer insights or even referrals for the Service Advisor role.
We think you need these skills to ace Service Advisor Car Dealership
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Service Advisor at a car dealership. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in the automotive industry or customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive sector and your ability to communicate effectively with customers. Mention specific examples of how you've handled similar roles in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a Service Advisor role.
How to prepare for a job interview at Interaction - York
✨Know Your Stuff
Familiarise yourself with the services offered by the dealership, including common repairs and MOT requirements. Being able to discuss these topics confidently will show your expertise and enthusiasm for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. This role is all about communication, so demonstrating your ability to handle customer queries and complaints effectively will be crucial.
✨Stay Organised
Since you'll be booking in vehicles and keeping track of their progress, highlight any experience you have with organisation and multitasking. Mention specific tools or methods you use to stay on top of tasks.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the dealership's operations and culture. Inquire about their approach to customer satisfaction or how they handle high-pressure situations, which will demonstrate your proactive mindset.
