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- Tasks: Drive to recover broken-down vehicles and provide excellent customer service.
- Company: Join a reputable company dedicated to roadside assistance and customer satisfaction.
- Benefits: Enjoy competitive pay, temp-to-perm opportunities, and comprehensive training.
- Why this job: Be part of a dynamic team making a real difference for drivers in need.
- Qualifications: Must have Class 1 or Class 2 driving experience; no prior recovery experience needed.
- Other info: Flexible 24-hour roster with day and night shifts available.
The predicted salary is between 28000 - 38000 £ per year.
Roadside Recovery Driver
Addlestone
£33, 867.48 – Class 2
£16.28 Hourly – PAYE
£37, 147.48 – Class 1
£17.86 hourly – PAYE
24 hour roster (day & night shifts TBC– 28 day rolling roster)
Temp to perm (6 month temp followed by perm contract after successful probation)
Class 1 or 2 drivers required
Role
We are currently seeking a number of Roadside Recover Drivers working out of the Addlestone area. In this role, you will provide a 1st class service to our customers, collecting their vehicles at the roadside, loading onto your truck and taking back to the depot for maintenance to be carried out.
-Driving a vehicle provided by the company to customers who have reported a broken-down vehicle at the roadside
-Recovering vehicles onto your truck
-Driving the loaded truck back to the depot
-Answering any questions and queries the customer may have
Requirements
To be successful in this role, you do not need any experience of roadside recoveries as extensive and comprehensive training will be provided during your induction. We are looking for applicants who have extensive experience in Class 1 or Class 2 driving roles. You will be customer focussed and place an emphasis on representing the company brand on all call outs.
-Class 1 or Class 2 driving experience
-Customer focussed
-Attention to detail
-Willing and able to undertake Roadside Recovery training during induction
Roadside Recovery Driver employer: Interaction - York
Contact Detail:
Interaction - York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Recovery Driver
✨Tip Number 1
Familiarise yourself with the local area around Addlestone. Knowing the roads and potential trouble spots can help you navigate quickly and efficiently, which is crucial in a roadside recovery role.
✨Tip Number 2
Brush up on your customer service skills. As a Roadside Recovery Driver, you'll be interacting with customers who may be stressed or frustrated. Being calm and reassuring can make a big difference in their experience.
✨Tip Number 3
Make sure you understand the importance of vehicle safety and loading procedures. Even though training will be provided, having a basic knowledge of how to safely recover vehicles can set you apart from other candidates.
✨Tip Number 4
Network with current or former roadside recovery drivers if possible. They can provide insights into the role and share tips that could help you during the interview process.
We think you need these skills to ace Roadside Recovery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Class 1 or Class 2 driving experience. Include any relevant skills that demonstrate your customer focus and attention to detail, as these are key for the Roadside Recovery Driver role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your driving experience and how you can provide excellent service to customers, emphasising your willingness to undergo training.
Highlight Relevant Skills: When filling out your application, be sure to mention specific skills that relate to the job description, such as your ability to handle customer queries and your commitment to representing the company brand positively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Interaction - York
✨Showcase Your Driving Experience
Make sure to highlight your Class 1 or Class 2 driving experience during the interview. Be prepared to discuss specific situations where your driving skills were put to the test, as this will demonstrate your capability for the role.
✨Emphasise Customer Focus
Since the role requires a strong customer service approach, think of examples where you provided excellent service in previous jobs. This could include resolving issues or going the extra mile for a customer, which will show that you understand the importance of customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions related to roadside recovery situations. Practise how you would handle various challenges, such as dealing with distressed customers or safely recovering a vehicle, to demonstrate your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, training process, or the specifics of the 24-hour roster. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
