At a Glance
- Tasks: Lead and inspire store teams to enhance customer experience and drive sales growth.
- Company: Join a dynamic retail company focused on customer satisfaction and team development.
- Benefits: Competitive salary, car allowance, monthly bonuses, and remote work flexibility.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Experience in management with strong leadership and communication skills.
- Other info: Opportunity for career growth in a supportive and energetic environment.
The predicted salary is between 52000 - 78000 £ per year.
Location – Fully remote covering stores in Bedfordshire and Buckinghamshire
Salary - £65,000 per annum + car allowance
Bonus - monthly bonus scheme based on score card and regional performance.
Working Hours – 40 Hours per week.
Key Accountabilities
- Customer Create a customer first culture, understanding all customers' needs to continually improve the experience and to identify opportunities for growth. Establish strong relationships with customers, suppliers, partners to enhance performance and customer satisfaction. Proactively support and coach store teams to enhance the customer in-store and online experience to ensure every engagement feels effortless. Collaborate with cross-functional teams to share feedback and ideas to improve customer experience. Proactively resolve customer complaints to avoid escalation.
- People Clearly communicate the company purpose, vision, promise and values to engage and inspire Store Managers to deliver powerful communication to their teams. Lead, coach and support Store Managers, providing guidance to optimise performance, drive sales and maximise profit. Inspire teams to be accountable, bold and brilliant whilst creating a highly engaged and stable team. Identify individuals with talent and potential for development and growth. Recruit, train, and develop great people ensuring they demonstrate the right attitude, capability and behaviours. Inspire store managers to take a proactive approach to their own and their team's personal development, using all learning and development resources available. Takes responsibility for the consistency of approach to all HR/ER matters within the region ensuring timely completion and resolution of issues.
- Financial Develop, implement and own the region business plan and budget to deliver profitable growth, increase customer experience and deliver regional sales budget. Achieve agreed KPIs on a quarterly and annual basis to achieve company goals within the region. Brings external insight through commercial awareness of competitor activity. Monitor and evaluate performance metrics, data and other resources, adjusting strategies as necessary to ensure optimal outcomes. Coach Store Managers to use data to identify insight and action to enhance store performance and successes. Demonstrates an understanding and interest in the wider operating environment of the business outside of the retail function.
- Operations Leads for consistent in-store standards ensuring the look and feel of stores within the region inspires both customers and colleagues. Manages stock control effectively to prevent financial loss. Role model health & safety culture, setting a standard of expectation for all colleagues, customers, and visitors in stores. Ensure a consistent level of compliance in all health and safety, audit, and GDPR matters. Ensures compliance with Company policies across all regional operations.
Requirements
- Experience in a managerial role within a regional or multi-site environment, with a proven track record of driving growth and operational efficiency.
- Strong commercial awareness and understanding of the market, competitors and customer engagement.
- Exceptional leadership and people management skills, with a demonstrated ability to inspire and develop teams.
- An authentic leader who instils energy and passion and creates a supportive and challenging environment.
- Excellent communication and interpersonal skills with the ability to build relationships at all levels.
- Ability to identify and nurture talent through effective coaching and development.
- Self-driven and highly organised with the ability to acclimatise and adapt quickly to change.
- Flexible to work in alternative locations.
- Full valid UK driving licence.
If you are interested, please apply now or send your CV to.
Regional Sales Manager - Retail in Milton Keynes employer: Interaction - York
Contact Detail:
Interaction - York Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Sales Manager - Retail in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who might know about opportunities for a Regional Sales Manager. A friendly chat can sometimes lead to job openings that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their customer-first approach and think of examples from your past experiences where you've created strong customer relationships or improved team performance.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss how you've inspired teams and driven sales in previous roles. Use specific metrics to highlight your achievements and demonstrate your commercial awareness.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Regional Sales Manager - Retail in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your managerial experience and any achievements in driving growth and operational efficiency. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your leadership style aligns with our company values. Be authentic and let your personality come through!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to inspire teams and drive sales. Numbers speak volumes, so if you’ve hit KPIs or improved customer satisfaction, make sure to include those stats!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Interaction - York
✨Know Your Customer First Culture
Before the interview, dive deep into understanding what a customer-first culture means for the company. Be ready to discuss how you can create and enhance customer experiences, as this role heavily focuses on building strong relationships with customers and improving their satisfaction.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific instances where you inspired your team or coached them to achieve their goals. This will demonstrate your exceptional leadership and people management skills, which are crucial for this position.
✨Be Data-Driven
Brush up on your ability to analyse performance metrics and data. Be prepared to discuss how you've used data to drive decisions and improve store performance in previous roles. This shows that you understand the importance of commercial awareness and can adapt strategies based on insights.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and confidently. Since the role requires excellent communication skills, think about how you can convey the company's purpose and values effectively. This will help you connect with the interviewers and showcase your interpersonal skills.