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- Tasks: Drive to the roadside, recover vehicles, and provide excellent customer service.
- Company: Join a reputable company known for its commitment to quality service.
- Benefits: Earn £17 per hour plus a £500 bonus; potential for permanent roles after summer.
- Why this job: Gain valuable driving experience while helping others in need; great team culture.
- Qualifications: Must have Class 1 or 2 driving experience; no prior recovery experience needed.
- Other info: Inductions start in May; flexible mixed shifts available.
We are currently seeking a number of Roadside Recovery Drivers working out of the Ilton area. In this role, you will provide a 1st class service to our customers, collecting their vehicles at the roadside, loading onto your truck and taking back to the depot for maintenance to be carried out.
- Driving a vehicle provided by the company to customers who have reported a broken-down vehicle at the roadside
- Recovering vehicles onto your truck
- Driving the loaded truck back to the depot
- Answering any questions and queries the customer may have
Requirements:
- To be successful in this role, you do not need any experience of roadside recoveries as extensive and comprehensive training will be provided during your induction.
- We are looking for applicants who have extensive experience in Class 1 or Class 2 driving roles.
- You will be customer focussed and place an emphasis on representing the company brand on all call outs.
Roadside Recovery Driver employer: Interaction - York Careers
Contact Detail:
Interaction - York Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Recovery Driver
✨Tip Number 1
Familiarise yourself with the local area around Ilton. Knowing the roads and shortcuts can help you navigate quickly during roadside recoveries, which is crucial for providing excellent customer service.
✨Tip Number 2
Brush up on your customer service skills. As a Roadside Recovery Driver, you'll be interacting with customers who may be stressed or frustrated. Being calm and reassuring can make a big difference in their experience.
✨Tip Number 3
Network with other drivers or professionals in the recovery industry. They can provide insights into the role and may even share tips on how to excel in the position once you land the job.
✨Tip Number 4
Prepare for the induction training by reviewing basic vehicle recovery techniques and safety protocols. This will show your commitment to the role and help you hit the ground running when you start.
We think you need these skills to ace Roadside Recovery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Class 1 or Class 2 driving experience. Emphasise any customer service skills and relevant driving qualifications to show you are a great fit for the role.
Craft a Strong Cover Letter: Write a cover letter that explains why you want to work as a Roadside Recovery Driver. Mention your commitment to providing excellent customer service and how your driving experience aligns with the job requirements.
Highlight Relevant Skills: In your application, focus on skills such as problem-solving, communication, and teamwork. These are essential for dealing with customers and ensuring a smooth recovery process.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Interaction - York Careers
✨Showcase Your Driving Experience
Make sure to highlight your extensive experience in Class 1 or Class 2 driving roles. Be prepared to discuss specific situations where your driving skills were put to the test, as this will demonstrate your capability for the role.
✨Emphasise Customer Service Skills
Since the role involves interacting with customers, it's crucial to showcase your customer service skills. Share examples of how you've successfully handled customer queries or resolved issues in previous jobs.
✨Demonstrate Teamwork and Communication
The ability to work well with others is key in this role. Be ready to discuss how you’ve collaborated with colleagues in the past and how effective communication has helped you succeed in your previous positions.
✨Prepare Questions About the Role
Having questions ready shows your interest in the position. Ask about the training process, the types of vehicles you'll be recovering, or what a typical day looks like. This not only helps you understand the role better but also demonstrates your enthusiasm.
