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- Tasks: Serve customers, process orders, and build relationships in a busy trade counter environment.
- Company: Join a thriving builders merchant with opportunities for growth.
- Benefits: Competitive salary, full-time hours, and potential career advancement.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: Experience in trade counter sales and strong customer-facing skills required.
- Other info: Fluent in Urdu, Punjabi, Arabic, or Hindi is a plus; great for local candidates.
The predicted salary is between 25000 - 35000 £ per year.
Interaction Recruitment are recruiting for an experienced Trade Counter Sales candidate from a builders merchant background to join their busy client in Hanwell on a full-time permanent basis. This role is working Monday to Friday 07:00 to 16:30 and Saturday 07:00 to 10:30 (1 Saturday on 1 off rota). This is a great opportunity which can offer future growth into Assistant Branch Manager role for the right candidate.
Salary: £30k to £35k per annum DOE
This role involves:
- serving customers over the trade counter
- liaising with customers and suppliers via phone and email
- sending quotes
- processing orders
- building rapport with existing and new customers
- bringing on new business and lapsed customers
- supporting yard / back office staff
- providing product knowledge to customers
To be considered for this role you must have / be:
- previous trade counter experience
- previous experience working in a builders merchant
- fluent Urdu, Punjabi, Arabic or Hindi speaking would be preferred but not essential
- confident facing customers
- strong numerical skills to work out margins and product quantities
- computer literate
- able to work Monday to Saturday
- local to Hanwell or able to commute easily
- good telephone manner
If you're interested in this role and would like more info then please contact Jack Ibbotson on 07716834793.
Trade Counter - Builders Merchant in Brighton employer: Interaction - Watford
Contact Detail:
Interaction - Watford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter - Builders Merchant in Brighton
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role involves serving customers at the trade counter, think of scenarios where you can demonstrate your ability to handle queries and build rapport. Role-playing with a friend can be super helpful!
✨Tip Number 3
Don’t forget to highlight your trade counter experience! Be ready to share specific examples of how you've successfully managed orders or built relationships with customers in your previous roles. This will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to grow within the builders merchant industry.
We think you need these skills to ace Trade Counter - Builders Merchant in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your trade counter experience and any relevant skills from the builders merchant world. We want to see how your background fits with what we’re looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role and how your experience can help us grow. Keep it friendly and professional.
Show Off Your Customer Skills: Since this role involves serving customers, make sure to mention any experience you have in building rapport and providing excellent service. We love candidates who can connect with our customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Interaction - Watford
✨Know Your Products
Make sure you brush up on your product knowledge before the interview. Familiarise yourself with the types of building supplies and tools commonly sold at a builders merchant. This will not only help you answer questions confidently but also show your potential employer that you're genuinely interested in the role.
✨Practice Customer Interactions
Since this role involves serving customers over the trade counter, practice how you would handle various customer scenarios. Think about how to build rapport, address queries, and upsell products. Role-playing with a friend can be a great way to prepare for these interactions.
✨Showcase Your Numerical Skills
As strong numerical skills are essential for calculating margins and product quantities, be ready to demonstrate your abilities. You might be asked to solve a quick maths problem during the interview, so brush up on your basic calculations to impress your interviewer.
✨Highlight Your Communication Skills
With the need to liaise with customers and suppliers via phone and email, showcasing your communication skills is key. Prepare examples of how you've effectively communicated in previous roles, especially in a trade counter or sales environment, to illustrate your capability.