At a Glance
- Tasks: Lead operations to ensure efficient service delivery and strong customer relationships.
- Company: Global leader in utilities and wiring distribution solutions.
- Benefits: Permanent position with competitive salary and career growth opportunities.
- Other info: Join a supportive environment with a focus on health, safety, and continuous improvement.
- Why this job: Make a real impact by driving performance improvements and leading a dynamic team.
- Qualifications: Experience in operations management, strong leadership, and customer-focused skills.
The predicted salary is between 40000 - 50000 £ per year.
Interaction Recruitment are currently supporting a global utilities and wiring distribution solutions company who are looking for an Operations Manager to join their team on a full-time basis, starting immediately, on a permanent basis.
Hours: 08:00 to 17:00
Days: Monday to Friday
The Role
You'll be responsible for ensuring value-added activities run safely, efficiently, and to customer requirements. Leading a team of operatives, you'll focus on service delivery, performance, and continuous improvement while maintaining strong customer relationships.
Key Responsibilities
- Manage daily operations across all Value Add workstreams
- Ensure orders are delivered on time, in full, and to quality standards
- Lead, coach, motivate and develop Team Leaders and operational teams
- Manage labour, workloads, resource and productivity
- Build and maintain strong relationships with key customers
- Drive health & safety, quality, and compliance standards
- Track KPIs and deliver performance improvements
- Support new business, change, and process improvements
- Act as the primary operational contact for key customers within the Value Add portfolio
- Proactively manage service issues, escalations, and corrective actions
- Ensure adherence to SOPs, customer SLAs, and contractual requirements
What We're Looking For
- Proven experience in an Operations or Department Manager role
- Background in warehousing, logistics, or value-added services
- Strong leadership, communication and people management skills
- Customer-focused, organised, and performance-driven
- Confident working with KPIs and operational data
- Experience managing multiple customers or workstreams simultaneously
- Continuous improvement experience (Lean methodologies desirable)
Quality, Compliance & Safety
- Ensure compliance with company policies, customer requirements, and regulatory standards
- Maintain audit readiness (internal, customer, and external)
- Champion a strong health, safety, and quality culture within the department
- Ensure accurate documentation, traceability, and stock control for Value Add processes
To be considered for this role, click 'APPLY' and successful candidates will be contacted in due course.
Operations Manager in Chesterfield employer: Interaction - Sheffield
As a global leader in utilities and wiring distribution solutions, our company offers an exceptional work environment for the Operations Manager role. With a strong focus on employee development, we provide continuous training opportunities and foster a collaborative culture that values safety, quality, and performance. Located in a dynamic area, we ensure our team enjoys a balanced work-life schedule with Monday to Friday hours, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their operations and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they're all about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and performance management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements effectively.
✨Tip Number 4
Don't forget to follow up after your interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Manager in Chesterfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing operations, leading teams, and driving performance improvements. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed operations and built strong customer relationships in the past.
Showcase Your Leadership Skills:As an Operations Manager, leadership is key. In your application, emphasise your ability to coach and motivate teams. We love seeing candidates who can demonstrate their people management skills and how they've developed their teams.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Interaction - Sheffield
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key responsibilities of an Operations Manager. Familiarise yourself with concepts like service delivery, performance metrics, and continuous improvement strategies. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and people management skills. Think of specific situations where you've successfully motivated a team or improved performance. This is crucial since the role involves leading operatives and Team Leaders.
✨Be Customer-Focused
Since maintaining strong customer relationships is vital, be ready to discuss how you've managed customer expectations in the past. Share stories that demonstrate your ability to handle service issues and ensure customer satisfaction.
✨Get Comfortable with KPIs
Brush up on your knowledge of KPIs and operational data. Be prepared to discuss how you've tracked performance improvements in previous roles. Showing that you can work confidently with data will set you apart as a candidate who understands the operational side of the business.
