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- Tasks: Join a dynamic team managing client communications and updating IT systems daily.
- Company: A fast-paced company in St Ives, dedicated to providing top-notch client service.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Why this job: Perfect for those who thrive in a busy setting and enjoy helping others.
- Qualifications: Familiarity with Microsoft Office and strong communication skills are essential.
- Other info: Full-time permanent position with a focus on quality service.
The predicted salary is between 18750 - 20400 £ per year.
My client based in St Ives, Cambridgeshire is currently recruiting for a Support Desk Administrator to join their team on a Full-Time Permanent basis. You will be part of a team providing a quality service for their clients. The Quotes Department is fast paced dealing with incoming emails quickly and efficiently to ensure the highest quality of standards are kept. Salary – £24,500 – £25,000 Key Responsibilities: · Make and answer calls to clients/Sub Contractors/ Engineers · Send and respond to emails – Clients/Colleagues/Sub Contractors/ Engineers · Regularly update bespoke IT system · Compose and amend Quotes from Engineers and Sub Contractors · Send accepted quoted works orders to Sub Contractors and Engineers · Regular use of Word, Excel and Outlook · Regular checks for any changed Quotes/acceptances Essential skills: · Knowledge of Microsoft Office · Eye for detail · General enquires to be dealt with efficiently · Be able to build good rapport If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed). INDHUN
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Desk Administrator
✨Tip Number 1
Familiarise yourself with the specific IT systems mentioned in the job description. If you can demonstrate your ability to quickly learn and adapt to new software, it will show that you're ready to hit the ground running.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. Since you'll be dealing with clients and subcontractors, being able to convey information clearly and professionally is crucial.
✨Tip Number 3
Showcase your attention to detail by preparing examples of how you've successfully managed tasks that required precision. This could be anything from handling quotes to managing client communications.
✨Tip Number 4
Network with current or former employees of the company if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Support Desk Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Emphasise your proficiency in Microsoft Office, attention to detail, and any previous roles that involved customer service or support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully handled client communications or managed tasks in a fast-paced environment.
Highlight Relevant Skills: In your application, clearly outline your skills related to the key responsibilities listed, such as composing quotes, managing emails, and using IT systems. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Interaction Recruitment
✨Showcase Your Communication Skills
As a Support Desk Administrator, effective communication is key. Be prepared to demonstrate your ability to articulate clearly and respond promptly to queries, both verbally and in writing. Practice answering common questions succinctly to show you can handle client interactions with ease.
✨Familiarise Yourself with Microsoft Office
Since the role requires regular use of Word, Excel, and Outlook, make sure you're comfortable navigating these applications. Brush up on any specific functions that might be relevant, such as creating spreadsheets or drafting professional emails, to impress your interviewers.
✨Emphasise Your Attention to Detail
The job involves composing and amending quotes, so highlighting your eye for detail is crucial. Prepare examples from your past experiences where your attention to detail made a difference, whether in avoiding errors or improving efficiency.
✨Demonstrate Your Ability to Build Rapport
Building good relationships with clients and colleagues is essential in this role. Think of instances where you've successfully built rapport in previous positions and be ready to share these stories during your interview to showcase your interpersonal skills.
