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- Tasks: Coordinate mobile engineers and manage urgent and planned works with precision.
- Company: Dynamic service-based business focused on excellence and client satisfaction.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join a mission-critical role where your actions directly impact client success.
- Qualifications: Experience in project coordination and strong organisational skills required.
- Other info: Fast-paced environment with a focus on teamwork and client care.
The predicted salary is between 24000 - 28800 £ per year.
Service Coordinator
Hours:Monday to Friday, 08:00 – 17:00
Location: Wakefield, WF2 9FW
£28,000 – £32,000
This is not just a job — it’s amission-critical rolein a24/7 service-based businesswherefailure is not an option. Clients are demanding, and weshare their pain. Every call is an opportunity to deliver excellence — not an inconvenience, but thereason we exist.
We are recruiting anexperienced, commercially aware Coordinatorwho thrives in areactive, high-pressure environmentand is ready to lead from the front.
There will be three areas you will be responsible for managing, Pre-planned maintenance (PPM), Reactive and Installations.
Job Responsibilities
- Coordinate and manage5 mobile engineersacross the North Central region
- Schedule urgent and planned works, ensuringno delays, no excuses
- Be thefirst point of contactfor clients — professional, positive, and proactive
- Managestrict deadlines,tight budgets, andhigh expectations
- Work closely withpurchasing and sales teams— we are one team, one goal
- Ensuresite surveys,quotations, andinstallationsare completed on time
- Handlecredit checks,supplier coordination, andsubcontractor management
- Constantlyreschedule resourcesto meet shifting priorities
- Deliversmooth project executionfrom start to finish
- Service Repair Coordination: Reactive scheduling, urgent client support, engineer dispatch
- PPM Coordination: Planned maintenance, quoting, supplier liaison, profitability tracking
- Client Communication: Clear, confident, and always positive
- Commercial Awareness: Protecting and enhancing margin on every transaction
Experience required
- Proven experience inreactive and planned project coordination
- Experienceleading a team
- Strong organisational skills andcommercial acumen
- A natural instinct forcustomer care
Ready to lead, deliver, and make a difference?
Apply now and become part of a company whereevery second countsandevery action matters.
INDLEE
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Service Coordinator employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral — which is always a bonus!
✨Tip Number 3
Prepare for the unexpected! In a high-pressure role like Service Coordinator, you might face tricky questions or scenarios during interviews. Practice your responses to common situational questions to showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read the job description carefully. We want to see that you understand the role and its responsibilities, so take note of the key points and tailor your application accordingly.
Showcase Your Experience: When writing your application, highlight your relevant experience in project coordination and customer care. We’re looking for someone who thrives under pressure, so share examples that demonstrate your ability to manage tight deadlines and high expectations.
Be Professional and Positive: Your written application should reflect the professional and proactive attitude we value at StudySmarter. Use a confident tone and ensure your communication is clear and positive, as this sets the stage for how you’ll interact with clients.
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also ensures your application reaches us quickly. Don’t miss out on the chance to join our team — we can’t wait to hear from you!
How to prepare for a job interview at Interaction Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the responsibilities like managing mobile engineers and coordinating urgent works. This will help you demonstrate your knowledge and show that you're ready to take on the challenge.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks under pressure. Be ready to discuss how you prioritised tasks and met tight deadlines, as this will resonate well with the interviewers.
✨Demonstrate Commercial Awareness
Highlight your understanding of commercial acumen during the interview. Discuss how you've previously protected margins or enhanced profitability in your projects. This will show that you not only care about customer service but also about the business's bottom line.
✨Prepare for Client Scenarios
Expect questions about handling client interactions, especially in high-pressure situations. Prepare scenarios where you turned a challenging client interaction into a positive outcome. This will illustrate your proactive approach and natural instinct for customer care, which is crucial for this role.
