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- Tasks: Manage complex technical incidents and drive automation solutions in a dynamic environment.
- Company: Leading IT service provider in Borehamwood with a focus on innovation.
- Benefits: Salary up to £60k, certification budget, and genuine career progression opportunities.
- Why this job: Join a growing team that values technical skills and offers real impact.
- Qualifications: Strong MSP experience, M365 administration expertise, and effective communication skills.
- Other info: Focus on technical merit over tenure for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A leading IT service provider in Borehamwood seeks a 3rd Line Service Desk Engineer to manage complex technical incidents and drive automation solutions. The role requires strong MSP experience, M365 administration expertise, and effective communication skills.
This position offers a salary up to £60k, certification budget, and opportunities for genuine career progression. Join a growing team with a focus on technical merit over tenure.
Senior MSP 3rd-Line Engineer — Proactive Automation employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior MSP 3rd-Line Engineer — Proactive Automation
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who work in MSP environments. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with M365 administration and automation solutions. This will help you stand out during interviews and showcase your technical prowess.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your communication skills. Being able to articulate your thoughts clearly is key, especially when discussing complex technical incidents.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Senior MSP 3rd-Line Engineer — Proactive Automation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your MSP experience and M365 skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about automation and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Communication Skills: Effective communication is key in this role. In your application, give examples of how you've successfully communicated complex technical issues to non-technical stakeholders. We want to know you can bridge that gap!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Interaction Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your MSP experience and M365 administration skills. Be ready to discuss specific incidents you've managed and how you approached automation solutions. The more detailed your examples, the better!
✨Show Off Your Communication Skills
Since effective communication is key for this role, practice explaining complex technical concepts in simple terms. You might be asked to describe a past incident to someone without a technical background, so keep it clear and concise.
✨Research the Company Culture
Get to know the company’s values and focus on technical merit over tenure. This will help you align your answers with what they’re looking for. Mention how you appreciate a growth mindset and are eager to contribute to a dynamic team.
✨Prepare Questions That Matter
Think of insightful questions to ask at the end of your interview. Inquire about their current automation projects or how they measure success in the role. This shows your genuine interest and helps you gauge if the company is the right fit for you.
