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- Tasks: Be the first point of contact for IT issues and provide top-notch customer service.
- Company: Join a dynamic recruitment agency with a focus on IT support.
- Benefits: Earn £19.44 per hour plus overtime on a rolling contract.
- Why this job: Kickstart your career in IT with training and hands-on experience.
- Qualifications: Strong customer service skills and a willingness to learn.
- Other info: Great opportunity for growth in a supportive team environment.
The predicted salary is between 19 - 22 £ per hour.
A recruitment agency is seeking SC Cleared First Line Analysts for a Service Desk team in Nottingham or Milton Keynes. The role involves providing excellent service as the first point of contact for IT-related issues, fulfilling requests promptly, and potentially assisting with incident management.
Ideal candidates will demonstrate strong customer service skills and an eagerness to learn, as training will be provided. This position offers an hourly rate of £19.44 plus overtime, on a rolling contract basis.
SC-Cleared First Line Service Desk Analyst | Nottingham/MK employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SC-Cleared First Line Service Desk Analyst | Nottingham/MK
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your customer service skills and eagerness to learn, as these are key for the role.
✨Tip Number 3
Stay organised! Keep track of the jobs you’ve applied for and follow up if you haven’t heard back. A polite nudge can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that SC Cleared First Line Analyst role. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace SC-Cleared First Line Service Desk Analyst | Nottingham/MK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant IT experience. We want to see how you can bring your unique flair to our Service Desk team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the role and how your eagerness to learn makes you a perfect fit for our team.
Show Off Your Communication Skills: As a first point of contact, clear communication is key. Use your application to demonstrate your ability to convey information effectively and professionally.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Interaction Recruitment
✨Know Your Stuff
Make sure you brush up on common IT issues and solutions. Familiarise yourself with the types of problems a Service Desk Analyst might encounter, as well as the tools and software typically used in the role. This will show your potential employer that you're ready to hit the ground running.
✨Customer Service is Key
Since this role revolves around providing excellent service, think of examples from your past experiences where you've gone above and beyond for a customer. Be prepared to discuss how you handle difficult situations and maintain a positive attitude, even under pressure.
✨Show Your Eagerness to Learn
The job description mentions that training will be provided, so highlight your willingness to learn new skills. Share instances where you've quickly picked up new concepts or technologies, and express your enthusiasm for growing within the role.
✨Ask Smart Questions
Prepare a few thoughtful questions about the team dynamics, the types of incidents you'll be handling, or the tools they use. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
