At a Glance
- Tasks: Assist customers in finding the right automotive components and support sales activities.
- Company: Leading automotive engine specialist with a focus on customer service.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Join a supportive team and enhance your automotive knowledge.
- Why this job: Combine your passion for cars with customer service in a fast-paced setting.
- Qualifications: Experience in the automotive industry and strong communication skills.
Location: Royston, SG8 6NT
Salary: £28,000–£32,000 per annum
Job Type: Full-time
The Opportunity
We are recruiting on behalf of an automotive engine specialist supplying internal engine components to the automotive industry. They are looking for an organised, customer-focused Parts Specialist to join their team. Reporting to the Sales Manager, you will help customers identify the right components, respond to enquiries and support sales activity in a busy, fast-paced environment.
Key Responsibilities
- Handle incoming customer calls and emails, providing helpful and accurate responses.
- Identify the engine components customers require using catalogue systems.
- Recommend suitable additional products to support customer needs and generate add-on sales.
- Make proactive customer calls, gather information and accurately record outcomes.
- Develop your knowledge of the company’s product range, catalogue systems and point-of-sale platform.
- Work closely with colleagues to maintain accuracy, efficiency and a high standard of service.
About You
- At least one year’s automotive industry experience is essential.
- Good knowledge of automotive vehicles.
- Confident communication skills and a customer-focused approach.
- Strong organisational skills and attention to detail.
- Good literacy, numeracy and IT skills.
- Reliable, self-motivated and comfortable working in a fast-paced environment.
- A positive team player who takes pride in completing work accurately.
- Able to reliably commute to Royston, SG8 6NT.
If you have automotive experience and enjoy combining technical knowledge with customer service and sales, we would love to hear from you.
Parts Specialist in Royston employer: Interaction Recruitment
Interaction Recruitment is an excellent employer, offering a supportive work culture that values teamwork and employee well-being. With competitive pay and flexible shifts, this role in Gateshead provides opportunities for personal growth and skill development, making it an ideal choice for those seeking meaningful employment in a dynamic environment.
