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- Tasks: Provide first-line IT support and troubleshoot issues for customers.
- Company: Join a growing IT team with a focus on excellent customer service.
- Benefits: Earn £14.22 per hour, enjoy flexible hours, and receive training.
- Other info: Great opportunities for career progression in a supportive environment.
- Why this job: Make a difference by helping customers solve their IT problems.
- Qualifications: Fluency in English and Romanian, strong communication skills required.
The predicted salary is between 29000 - 30000 £ per year.
Interaction Recruitment is seeking a Romanian-Speaking Service Desk Adviser in Cambridgeshire and Peterborough. The role involves providing first-line IT support, troubleshooting issues, and delivering excellent customer service.
Candidates should be fluent in English and Romanian, possess strong communication skills, and have a methodical approach to work.
This opportunity offers competitive pay at £14.22 per hour, training, and progression within a growing IT team, along with the flexibility of working hours.
Romanian-Speaking Customer Support Specialist in Peterborough employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Romanian-Speaking Customer Support Specialist in Peterborough
✨Tip Number 1
Make sure to brush up on your customer service skills! Since you'll be providing first-line IT support, practice explaining technical issues in simple terms. This will help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give us insights into the company culture and might even lead to a referral!
✨Tip Number 3
Prepare for common interview questions related to troubleshooting and customer service. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won't find anywhere else.
We think you need these skills to ace Romanian-Speaking Customer Support Specialist in Peterborough
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for a Romanian-speaking superstar, make sure to highlight your fluency in both Romanian and English. Use examples from your past experiences where you’ve successfully communicated in both languages.
Tailor Your Application: Don’t just send a generic CV! We want to see how your skills and experiences align with the role. Mention specific instances where you've provided excellent customer service or resolved IT issues.
Be Methodical in Your Approach: We love a methodical thinker! In your application, share how you tackle problems step-by-step. This will show us that you have the right mindset for troubleshooting and support.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing skills and experience right away!
How to prepare for a job interview at Interaction Recruitment
✨Brush Up on Your Tech Skills
Make sure you're familiar with common IT issues and troubleshooting techniques. Review basic concepts related to service desk support, as you might be asked to solve a problem on the spot during the interview.
✨Show Off Your Language Skills
Since this role requires fluency in both Romanian and English, practice speaking in both languages. Be prepared to demonstrate your language skills during the interview, perhaps by answering questions or explaining technical issues in both languages.
✨Prepare for Customer Scenarios
Think of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations, as this will showcase your communication skills and methodical approach to problem-solving.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the team, training opportunities, and the company culture. This shows your interest in the role and helps you determine if it’s the right fit for you.