Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and optimise operations while driving sales and ensuring top-notch customer service.
- Company: Dynamic recruitment firm focused on innovative management solutions.
- Benefits: Competitive salary, career growth opportunities, and a supportive team environment.
- Why this job: Make a real impact by leading a team and driving business success.
- Qualifications: Management experience and strong communication skills required.
- Other info: Join a vibrant team in a fast-paced environment with excellent development prospects.
The predicted salary is between 36000 - 60000 £ per year.
My client based in Cambridgeshire are currently recruiting for a General Manager to join their team on a full time permanent basis. Reporting to the Operations Executive you will be responsible for overseeing the efficient operation of centres within your territory, while driving commercial sales, maintaining health and safety standards, training your team to meet and maintain quality standards, and managing the process of repairs quotes and supplier approvals.
Location: Cambridge
Hours: 40 hours between 8:30am – 17:30pm, Monday to Friday
Salary: £43,000 DOE
This role involves a blend of strategic leadership, operations management, sales initiatives, health and safety compliance, and a strong focus on training and quality assurance. The General Manager will be responsible for exceeding budgets and KPIs agreed with stakeholders by executing everything from business development to pest control within an agreed territory.
Key Responsibilities
- P&L Responsibility: To exceed the monthly budget every month; driving and sustaining the maximum revenue from the centres in the territory; using all existing products and services to drive and sustain this revenue; develop new products and services as appropriate; use all days of the week to drive this revenue; have good personal relations with the desk agents in national brokers; configure the centre to generate and sustain the maximum revenue; configure the centre to reduce the rates bill; monitor and control expenses to ensure financial objectives are met.
- Operations: Ensure the smooth day-to-day operations of all centres in the territory; monitor service quality and customer satisfaction; identify areas for improvement and optimise processes; allocate and manage staffing, budget, and facilities; implement quality assurance processes to maintain a consistent level of service; ensure that the highest level of customer service is maintained throughout all centres; handle escalated customer issues and seek resolutions to maintain customer satisfaction.
- Commercial Sales: Develop and implement a comprehensive sales strategy to drive revenue growth and occupancy rates; identify and pursue new business opportunities, partnerships, and customers; nurture and maintain relationships with key customers, corporate accounts, and brokers; monitor and analyse market trends to adapt sales strategies accordingly.
- Marketing: Prepare local marketing campaigns which conform to corporate identity guidelines; use all local channels to drive demand (e.g., Friends of existing and past customers, customers who toured but didn’t buy, neighbours, local societies, local commercial agents, local events and conferences, local social media).
- People Management: Develop a high-performance culture through managing performance and identifying training and development needs through 1:1s, coaching, mentoring, CPD journals, HR processes and KPI setting; foster a collaborative and goal-oriented team environment; responsible for recruiting employees and performance managing underperformance and misconduct.
- Repairs and Supplier Management: Identify repairs and maintenance needs; drive down costs and increase speed and quality by using compliant local approved suppliers where possible; approve and manage supplier relationships.
- Health & Safety: To have an understanding and work to policies relating to statutory H&S obligations; ensure that all statutory procedures regarding Health and Safety and AMR are implemented and adhered to; regularly inspect facilities to maintain health and safety standards; promptly report and address any health and safety issues or violations.
Knowledge/Experience
- Confident user of Microsoft Office 365 (Word, Excel and Outlook)
- Management experience
- Experience working in a serviced office environment
- Demonstrable experience of managing a P&L, in a customer facing multi-site business
- Graduate or further education (desirable)
- Minimum Grade C in English and Math's (or equivalent)
Key skills
- Proven driver of revenue in multiple situations
- Proven Commercial success
- Makes good things happen quickly
- Strong communicator, influencer and negotiator
- Experienced manager and coach of people
- Proven attention to detail
- Experience of planning and forecasting
If you have the skills and experience listed above please send your CV or call.
General Manager in Peterborough employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Peterborough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. So, what are you waiting for? Get applying!
We think you need these skills to ace General Manager in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience, P&L responsibility, and any relevant achievements that showcase your ability to drive revenue and maintain high standards.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the General Manager role. Share specific examples of how you've successfully managed operations, led teams, and driven sales in previous positions. Make it personal and engaging!
Showcase Your People Skills: Since this role involves managing a team, emphasise your experience in coaching and developing staff. Mention any strategies you've used to foster a collaborative environment and how you've handled performance management in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves. Good luck!
How to prepare for a job interview at Interaction Recruitment
✨Know Your Numbers
As a General Manager, you'll be responsible for P&L management. Brush up on your financial metrics and be ready to discuss how you've exceeded budgets in the past. Bring specific examples of revenue growth strategies you've implemented.
✨Showcase Your Leadership Style
This role requires strong people management skills. Prepare to talk about your approach to team development, including how you handle performance issues and foster a high-performance culture. Share anecdotes that highlight your coaching and mentoring abilities.
✨Demonstrate Operational Savvy
You'll need to ensure smooth operations across multiple centres. Be ready to discuss your experience with process optimisation and quality assurance. Think of examples where you've improved service quality or customer satisfaction.
✨Sales Strategy Insights
Since driving commercial sales is key, come prepared with insights on your previous sales strategies. Discuss how you've identified new business opportunities and adapted to market trends. Highlight any successful marketing campaigns you've led that align with corporate identity.
