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- Tasks: Deliver exceptional customer service and support operational duties.
- Company: Thriving client in Cambridgeshire with a focus on customer experience.
- Benefits: Full-time permanent role with a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong customer service background and proficiency in Microsoft Office.
- Other info: Office-based role in Peterborough with growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
A client in Cambridgeshire is looking for a Centre Operations Assistant to join their team on a full-time permanent basis. This role involves delivering exceptional customer service, ensuring compliance with policies, and supporting the General Manager in operational duties.
Candidates should have a strong customer service background, be proficient in Microsoft Office, and possess a minimum Grade C in English and Maths. The position is office-based in Peterborough and offers a chance to contribute to a thriving work environment.
Centre Operations & Customer Experience Assistant in Peterborough employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Operations & Customer Experience Assistant in Peterborough
✨Tip Number 1
Make sure you research the company and its values before your interview. This will help us tailor our answers to show how we fit into their culture and demonstrate our enthusiasm for the role.
✨Tip Number 2
Practice common interview questions related to customer service and operational duties. We can even role-play with a friend to boost our confidence and refine our responses.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of the interview. This shows our genuine interest in the position and helps us stand out from other candidates.
✨Tip Number 4
Don’t forget to follow up with a thank-you email after the interview. It’s a great way to reiterate our interest in the role and leave a positive impression on the hiring team.
We think you need these skills to ace Centre Operations & Customer Experience Assistant in Peterborough
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that demonstrate your skills.
Tailor Your CV and Cover Letter: Don’t just send out a generic CV! We recommend tailoring your CV and cover letter to match the job description. Use keywords from the listing to show that you’re a perfect fit for the Centre Operations Assistant role.
Proofread, Proofread, Proofread!: Before hitting send, give your application a thorough proofread. We can’t stress enough how important it is to check for spelling and grammar mistakes, especially since a minimum Grade C in English is required!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Interaction Recruitment
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills before the interview. Think of specific examples where you've gone above and beyond for a customer, as this role is all about delivering exceptional service. Be ready to discuss how you handle difficult situations and ensure compliance with policies.
✨Get Familiar with Microsoft Office
Since proficiency in Microsoft Office is a must, take some time to review the key applications like Word, Excel, and PowerPoint. You might be asked about how you've used these tools in previous roles, so have some examples ready that showcase your skills.
✨Research the Company Culture
Understanding the company’s values and culture can give you a leg up in the interview. Check out their website and social media to get a feel for what they stand for. This will help you tailor your answers to show that you're a great fit for their thriving work environment.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare some thoughtful questions to ask the interviewer. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about the team dynamics or what success looks like in this position.
