Payroll Associate

Join a growing, fast-paced payroll team in Ferndown, Dorset. We are recruiting for an experienced Payroll Associate to join our busy payroll team.

This is an opportunity to take ownership of high-volume umbrella payroll processing while working closely with clients, contractors, and colleagues. You’ll be joining a supportive team where your experience will be valued and where you can genuinely contribute to how the payroll service continues to develop.

The Role

You’ll be responsible for the accurate and timely processing of umbrella payrolls, alongside pension administration, onboarding, expenses, and associated payroll tasks. Your day-to-day responsibilities will include:

• Processing three umbrella payrolls each day, ensuring accuracy and deadlines are consistently achieved.
• Completing RTI submissions and statutory payroll requirements.
• Managing pension auto-enrolment administration.
• Liaising directly with clients to obtain, verify, and update payroll information.
• Updating umbrella payroll margins in accordance with client agreements.
• Raising invoices and accurately processing expense claims.
• Onboarding new starters and ensuring payroll records are correctly established.
• Processing leavers and producing P45s.
• Maintaining accurate records and controls across payroll systems.
• Responding to payroll and pension queries professionally and efficiently.
• Supporting colleagues and sharing your payroll knowledge across the team.

What We’re Looking For

Ideally, you’ll already understand the umbrella payroll environment and be comfortable working in a busy, deadline-driven setting. We’re particularly interested in candidates with:

• Around two years or more of umbrella payroll experience.
• Strong knowledge of payroll processes and associated compliance.
• Experience working with high-volume or multiple payrolls.
• Excellent attention to detail and a high level of accuracy.
• Strong client and customer service skills.
• Confidence communicating with clients and colleagues.
• Good Microsoft Office skills.
• A proactive, organised, and self-motivated approach.
• The ability to remain calm and accurate when working to tight deadlines.
• Experience using My Digital Accounts (MDA) would be particularly useful, although this isn’t essential.

Most importantly, you’ll be someone who takes ownership of their work, enjoys being part of a team, and takes pride in delivering an excellent service.

What’s On Offer?

Alongside the opportunity to join a growing and supportive business, you’ll receive a strong benefits package including:

• 25 days' holiday from day one, plus the option to buy and sell holiday.
• Duvet days.
• Company pension scheme.
• Discounted gym membership.
• Monthly free-lunch Fridays.
• Regular social activities and office events.
• Company parties twice a year.
• Access to financial advice covering areas such as pensions, mortgages, and investments.
• Employee referral programme.

If you already work within umbrella payroll and are looking for a new opportunity where you can take ownership, build strong client relationships, and be part of a busy and growing team, we’d love to hear from you.