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For Companies At a Glance
- Tasks: Support sales and operations while managing customer contracts and ensuring top-notch service.
- Company: Dynamic recruitment agency based in Northampton with a focus on customer satisfaction.
- Benefits: Competitive salary, generous leave, health cash plan, and pension scheme.
- Why this job: Join a vibrant team and make a real difference in customer experience.
- Qualifications: Strong team player with CRM experience and excellent communication skills.
- Other info: Full-time role with opportunities for growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A recruitment agency is seeking a Customer Service Executive in Northampton. The role involves supporting sales and operations, managing customer contracts, and ensuring excellent service levels.
Candidates should be strong team players with CRM experience, excellent communication skills, and the ability to work under pressure.
Benefits include:
- Salary sacrifice pension scheme
- Generous leave
- Health cash plan
Full-time position with competitive salary.
Senior Customer Experience & Contracts Specialist in Northampton employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Experience & Contracts Specialist in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Customer Experience & Contracts Specialist role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your responses. We want you to shine when discussing your CRM experience and how you handle pressure.
✨Tip Number 3
Show off your skills! If you have any relevant projects or achievements, create a portfolio or a presentation to share during interviews. This will help us see your capabilities in action and set you apart from the crowd.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Customer Experience & Contracts Specialist in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and contract management. We want to see how your skills align with the role, so don’t be shy about showcasing your CRM experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Customer Experience & Contracts Specialist role. Let us know how you can contribute to our team and enhance customer satisfaction.
Showcase Team Spirit: We love strong team players! In your application, share examples of how you've collaborated with others to achieve goals. This will help us see how you can fit into our dynamic environment.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at Interaction Recruitment
✨Know Your Customer Experience
Make sure you understand the ins and outs of customer experience management. Brush up on your CRM knowledge and be ready to discuss how you've used it in past roles. This will show that you're not just familiar with the tools, but that you know how to leverage them to enhance customer satisfaction.
✨Showcase Your Team Spirit
Since this role requires strong teamwork, think of examples where you've successfully collaborated with others. Be prepared to share specific stories that highlight your ability to work under pressure while still supporting your colleagues and achieving common goals.
✨Communicate Clearly and Confidently
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly and concisely. You might even want to rehearse answers to common interview questions with a friend to ensure you come across as confident and articulate during the actual interview.
✨Prepare Questions About Contracts
Since managing customer contracts is a key part of the role, prepare insightful questions about their contract management processes. This shows your genuine interest in the position and helps you gauge if their approach aligns with your experience and expectations.
