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- Tasks: Enhance customer service by managing orders and building strong customer relationships.
- Company: Dynamic recruitment agency in Northampton focused on customer satisfaction.
- Benefits: Competitive hourly pay, full-time hours, and a supportive work environment.
- Why this job: Join a team where your communication skills can shine and make a difference.
- Qualifications: Excellent communication skills, proactive attitude, and proficiency in Microsoft Excel.
- Other info: Full-time role, Monday to Friday, with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A recruitment agency is looking for a Customer Service Co-ordinator in Northampton to enhance customer service. The role involves managing expectations regarding orders, maintaining stock levels, and building relationships with customers.
Ideal candidates should have:
- Excellent communication skills
- A proactive attitude
- Proficiency in Microsoft Excel
The job is full-time, running Monday to Friday with competitive hourly pay ranging from £14.50 to £16.00.
Production Customer Service Coordinator in Northampton employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Customer Service Coordinator in Northampton
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, try role-playing common customer service scenarios with a friend. It’ll boost your confidence and help you shine in interviews.
✨Tip Number 3
Show off your Excel skills! Brush up on your Microsoft Excel knowledge and be ready to discuss how you've used it in past roles. Maybe even prepare a quick example of how you managed stock levels effectively.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it’s a great way to stay updated on any new opportunities that pop up!
We think you need these skills to ace Production Customer Service Coordinator in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills, especially your proficiency in Microsoft Excel. We want to see how you can enhance customer service, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Production Customer Service Coordinator role. Share specific examples of how you've managed customer expectations and built relationships in the past.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Interaction Recruitment
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Be ready to discuss how you would manage customer expectations and handle order-related queries. Think of examples from your past experiences that showcase your proactive attitude and communication skills.
✨Excel Skills Are Key
Since proficiency in Microsoft Excel is a must, make sure you can confidently talk about your experience with it. Prepare to discuss specific functions or tasks you've completed using Excel, like managing stock levels or analysing data, to demonstrate your capability.
✨Build Rapport with Your Interviewer
During the interview, focus on building a connection with your interviewer. Use active listening and engage with their questions. Show enthusiasm for the role and the company, as this will reflect your ability to build relationships with customers in the job.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you understand the company's culture and expectations better. Consider asking about team dynamics or how success is measured in the customer service department.
