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- Tasks: Build rapport with customers and provide tailored solutions to their queries.
- Company: Join a dynamic team at Interaction Recruitment, focused on exceptional customer service.
- Benefits: Earn £12.21 per hour, paid weekly, with flexible part-time hours.
- Why this job: Make a real difference in customer experiences while developing your communication skills.
- Qualifications: Great customer service skills and a team player attitude; contact centre experience is a plus.
- Other info: Temporary to permanent position with opportunities for growth.
The predicted salary is between 12 - 16 £ per hour.
Our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience.
Employment Type: temporary to permanent position.
Pay: £12.21 per hour, paid weekly.
Working Hours: 20 hours per week: Fri 16:00 – 20:00, Sat & Sun 08:00 – 17:00.
Start Date: Monday 2nd March.
Responsibilities:
- Build rapport with customers in a consultative manner.
- Listen to the customer's needs to ensure a positive and unique solution to their queries.
- Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides.
- Communicate with customers and clients via live chat platforms.
Key Skills / Experience:
- Excellent customer service skills.
- Great team player.
- 6 months Contact Centre background (not essential).
- Strong communication skills.
If this sounds like something you would be interested in, then please click APPLY NOW.
Customer Service Advisor - Parttime in Northampton employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Parttime in Northampton
✨Tip Number 1
Make sure you research the company before your interview. Knowing their products and services inside out will help you build rapport with customers and show that you're genuinely interested in providing top-notch service.
✨Tip Number 2
Practice your communication skills! Whether it's through role-playing with a friend or using online resources, being able to articulate your thoughts clearly will make a huge difference when chatting with customers.
✨Tip Number 3
Don’t underestimate the power of a friendly smile, even if it’s over the phone or via live chat. A positive attitude can go a long way in creating a unique customer experience that keeps clients coming back.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to join our customer service team.
We think you need these skills to ace Customer Service Advisor - Parttime in Northampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can build rapport with customers and provide that top-quality service we’re known for!
Show Off Your Communication Skills: Since strong communication is key for this role, don’t hold back! Use clear and concise language in your application to demonstrate your ability to convey information effectively. We love a good chat, so let your personality shine through!
Highlight Relevant Experience: If you’ve got any experience in customer service or contact centres, make sure to mention it! Even if it’s not essential, showing us your background can really help your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. So, what are you waiting for? Click that APPLY NOW button!
How to prepare for a job interview at Interaction Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company and its services. Understanding their unique client base and what sets them apart will help you tailor your answers and show that you're genuinely interested in the role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will not only help you provide relevant answers but also demonstrate your strong communication skills, which are crucial for a Customer Service Advisor.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully resolved customer queries or built rapport with clients. Highlighting these moments will illustrate your ability to provide exceptional service, which is key for this role.
✨Be Ready for Role-Play Scenarios
Since the job involves communicating with customers via live chat, be prepared for potential role-play scenarios during the interview. Practising how you would handle different customer situations can give you an edge and show your problem-solving abilities.
