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- Tasks: Support sales and enhance customer experience through CRM management and service reporting.
- Company: A growing organisation in Northampton with a focus on customer satisfaction.
- Benefits: Competitive salary of £29,000, generous leave, and life assurance.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Strong communication skills and CRM experience required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 17400 - 34800 £ per year.
A growing organisation in Northampton is seeking a Customer Service Executive to support sales and enhance customer experience.
Key responsibilities include:
- Managing CRM data
- Producing service reports
- Preparing contract quotes
The ideal candidate has strong communication skills, CRM experience, and the ability to work under pressure.
With a competitive salary of £29,000 and benefits like generous leave and life assurance, this role offers a great opportunity for career growth.
Customer Experience & Contracts Specialist in Northampton employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Contracts Specialist in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer experience. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your CRM skills! If you've got experience managing CRM data, be ready to discuss specific examples of how you've used it to enhance customer service. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar names when we’re reviewing candidates!
We think you need these skills to ace Customer Experience & Contracts Specialist in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and CRM systems. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer experience and how you can contribute to our team. Keep it engaging and personal.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Interaction Recruitment
✨Know Your CRM Inside Out
Make sure you’re familiar with the CRM systems mentioned in the job description. Brush up on how to manage data effectively and be ready to discuss your previous experiences with CRM tools. This will show that you can hit the ground running!
✨Prepare for Customer Scenarios
Think of a few customer service scenarios you might face in this role. Be ready to explain how you would handle difficult situations or enhance customer experience. This demonstrates your problem-solving skills and ability to work under pressure.
✨Showcase Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. You might even want to prepare a brief introduction about yourself that highlights your relevant experience and skills. Confidence in your communication can really set you apart!
✨Research the Company Culture
Take some time to understand the company’s values and culture. This will help you tailor your answers to align with what they’re looking for. Plus, it shows genuine interest in the organisation, which can make a great impression!
