At a Glance
- Tasks: Lead and inspire store teams to enhance customer experience and drive sales growth.
- Company: Join a dynamic retail company with a focus on customer-first culture.
- Benefits: Competitive salary, car allowance, monthly bonuses, and remote work flexibility.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Proven managerial experience and strong people management skills required.
- Other info: Opportunity for career growth in a supportive and energetic environment.
The predicted salary is between 52000 - 78000 £ per year.
Location – Fully remote covering stores in Bedfordshire and Buckinghamshire
Salary - £65,000 per annum + car allowance
Bonus - monthly bonus scheme based on score card and regional performance.
Working Hours – 40 Hours per week.
Key Accountabilities
- Customer
- Create a customer first culture, understanding all customers’ needs to continually improve the experience and to identify opportunities for growth.
- Establish strong relationships with customers, suppliers, partners to enhance performance and customer satisfaction.
- Proactively support and coach store teams to enhance the customer in-store and online experience to ensure every engagement feels effortless.
- Collaborate with cross-functional teams to share feedback and ideas to improve customer experience.
- Proactively resolve customer complaints to avoid escalation.
- People
- Clearly communicate the company purpose, vision, promise and values to engage and inspire Store Managers to deliver powerful communication to their teams.
- Lead, coach and support Store Managers, providing guidance to optimise performance, drive sales and maximise profit.
- Inspire teams to be accountable, bold and brilliant whilst creating a highly engaged and stable team.
- Identify individuals with talent and potential for development and growth.
- Recruit, train, and develop great people ensuring they demonstrate the right attitude, capability and behaviours.
- Inspire store managers to take a proactive approach to their own and their team’s personal development, using all learning and development resources available.
- Takes responsibility for the consistency of approach to all HR/ER matters within the region ensuring timely completion and resolution of issues.
- Financial
- Develop, implement and own the region business plan and budget to deliver profitable growth, increase customer experience and deliver regional sales budget.
- Achieve agreed KPIs on a quarterly and annual basis to achieve company goals within the region.
- Brings external insight through commercial awareness of competitor activity.
- Monitor and evaluate performance metrics, data and other resources, adjusting strategies as necessary to ensure optimal outcomes.
- Coach Store Managers to use data to identify insight and action to enhance store performance and successes.
- Demonstrates an understanding and interest in the wider operating environment of the business outside of the retail function.
- Operations
- Leads for consistent in-store standards ensuring the look and feel of stores within the region inspires both customers and colleagues.
- Manages stock control effectively to prevent financial loss.
- Role model health & safety culture, setting a standard of expectation for all colleagues, customers, and visitors in stores.
- Ensure a consistent level of compliance in all health and safety, audit, and GDPR matters.
- Ensures compliance with Company policies across all regional operations.
Requirements
- Experience in a managerial role within a regional or multi-site environment, with a proven track record of driving growth and operational efficiency.
- Strong commercial awareness and understanding of the market, competitors and customer engagement.
- Exceptional leadership and people management skills, with a demonstrated ability to inspire and develop teams.
- An authentic leader who instils energy and passion and creates a supportive and challenging environment.
- Excellent communication and interpersonal skills with the ability to build relationships at all levels.
- Ability to identify and nurture talent through effective coaching and development.
- Self-driven and highly organised with the ability to acclimatise and adapt quickly to change.
- Flexible to work in alternative locations.
- Full valid UK driving licence.
If you are interested, please apply now or send your CV to Leah.Spowage@interactionrecruitment.co.uk.
Regional Sales Manager - Retail in Milton Keynes employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Sales Manager - Retail in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who might know about opportunities for a Regional Sales Manager. A friendly chat can lead to valuable insights and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company’s culture and values. We want you to align your experiences with their mission, so think about how you can create that customer-first culture they’re after!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've inspired teams or improved performance in previous roles. They’re looking for someone who can coach and develop others, so let that shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Regional Sales Manager - Retail in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in managing teams and driving growth, as these are key for the Regional Sales Manager role. We want to see how your skills align with our customer-first culture!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can inspire and develop teams. Remember, we love authenticity, so let your personality come through!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your leadership and commercial awareness. Numbers speak volumes, so if you've driven sales or improved customer satisfaction, make sure to include those stats!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Interaction Recruitment
✨Know Your Customers
Before the interview, research the company’s customer base and their needs. Be ready to discuss how you would create a customer-first culture and improve customer experiences in-store and online. This shows you understand the role's key accountabilities.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to inspire and develop talent, as well as how you've communicated company values to engage your team. Authentic leadership is crucial for this role.
✨Demonstrate Commercial Awareness
Familiarise yourself with the current market trends and competitor activities in the retail sector. Be prepared to discuss how you would use this insight to drive growth and enhance customer engagement in your region.
✨Be Data-Driven
Think about how you've used data to inform decisions in previous roles. In the interview, share specific examples of how you’ve monitored performance metrics and adjusted strategies to achieve optimal outcomes. This will show your analytical skills and operational efficiency.