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- Tasks: Support the Customer Service team and handle enquiries in a fast-paced environment.
- Company: Established company with great career growth opportunities.
- Benefits: Competitive salary, early finish Fridays, and a dynamic work culture.
- Why this job: Join a vibrant team and make a real difference in customer satisfaction.
- Qualifications: Previous customer service or administration experience is essential.
- Other info: Multitasking skills and a proactive attitude are key to success.
The predicted salary is between 25000 - 26000 £ per year.
Full-Time – Permanent
Hours: Monday to Fridays 8.30am to 5.00pm / EARLY FINISH FRIDAYS!
Basic Salary: £25,000.00 to £26,000.00 Per Annum Depending on Experience
Location: Markfield, Leicestershire
Fantastic career growth and progression opportunities.
Our very well-established client is looking for a highly dynamic and enthusiastic Customer Service Administrator to join their team and help support the Customer Service team on a day-to-day basis.
As a Customer Service Administrator, you will act as a core team player and assist with the daily Customer Service and Administration tasks within a fast-paced environment.
Customer Service Administrator Role:
- Respond to Customer enquiries efficiently and accurately within a timely manner.
- Provide an elevated level of exceptional customer service.
- Sales order processing including pricing, shipment dates and product delivery.
- Liaise with customers both via telephone, email and face to face.
- Prioritise your own workload and multitask within a busy office-based environment.
- Coordinate and monitor invoice queries ensuring process times are adhered to.
- Undertake other ad hoc duties and responsibilities assigned by your manager.
Customer Service Administrator Candidate:
- Previous customer service or administration experience is ESSENTIAL.
- Ability to multitask within a fast-paced environment with high attention to detail.
- An enthusiastic and dynamic personality with a highly ‘proactive attitude’.
- A ‘natural ability’ to instantly develop a conversational relationship.
Interviews: to be held ASAP.
Customer Service Administrator in Markfield employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Markfield
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations, like a difficult customer or a complex order. Being prepared will boost your confidence and demonstrate your proactive attitude.
✨Tip Number 3
Dress the part! Even if the company has a casual dress code, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It’s a simple way to express your appreciation and reiterate your enthusiasm for the role.
We think you need these skills to ace Customer Service Administrator in Markfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and administration experience. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit for our team. Keep it friendly and professional!
Show Off Your Multitasking Skills: In your application, mention specific examples of how you've successfully managed multiple tasks in a fast-paced environment. We love seeing how you handle pressure and prioritise effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Interaction Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Administrator role. Familiarise yourself with the key responsibilities like responding to customer enquiries and sales order processing. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will highlight your natural ability to connect with people and your proactive attitude, which is crucial for this role.
✨Practice Multitasking Scenarios
Since the job requires multitasking in a fast-paced environment, consider practising how you would handle multiple tasks at once. You could simulate a busy day by setting up mock scenarios where you respond to emails while taking phone calls. This will help you feel more confident during the interview when discussing your ability to prioritise and manage your workload.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or what a typical day looks like for a Customer Service Administrator. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.