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- Tasks: Lead a dynamic team in managing market research projects and ensuring best practices.
- Company: Join a nationally recognised Market Research agency in Leeds.
- Benefits: Competitive salary, career development opportunities, and a vibrant work culture.
- Why this job: Make an impact in the market research field while developing your leadership skills.
- Qualifications: Experience in market research operations and strong team management skills.
- Other info: Exciting opportunity for growth in a collaborative environment.
The predicted salary is between 30000 - 42000 £ per year.
My client is a nationally recognised Market Research agency with a brand-new exciting opportunity available. They are currently recruiting for a Fieldwork Operations Manager to be based in their Leeds locations.
The Fieldwork Operations Manager manages Market Research Execs & Senior Execs capacity & responsibilities, ensuring best practices and continuity of projects, team leadership in Fieldwork Operations and cross team projects. You will receive & monitor facility bookings and coordinate the smooth running and management of all projects, creating projects & allocating/briefing Execs to carry out to completion.
Responsibilities- Ensure the team understand fieldwork best practice and can confidently support project teams to develop first class, efficient and effective fieldwork briefs.
- Product preparation: Set onsite product prep processes in collaboration with Facilities Coordinator and ensure quality standards are outlined & maintained.
- Offsite fieldwork: Develop & maintain offsite fieldwork best practice and ensure the team are capable of delivering first class fieldwork, including the management, training, and coordination of offsite/external teams.
- Qual fieldwork: Develop & maintain Qual fieldwork best practice and ensure the team are capable of delivering first class fieldwork, including the management, training, and coordination of offsite/external teams.
- Fieldwork roles: Develop best practice for the roles of hosting, facilitating, interviewing & product hand-outs and ensure quality standards are maintained.
- Booking systems: Create/develop booking systems, ensure team are aware of correct use. Find alternative/more efficient ways to book equipment as required.
- Upkeep & maintenance: Develop facility upkeep standards and foster the need to maintain these high standards at all times with the team. Develop a strong working relationship with maintenance suppliers alongside the Facilities Coordinator.
- Recruitment & onboarding: Oversee recruitment, onboarding, training and quality standards - develop standards & processes and ensure they are being maintained.
- Booking & payment: Develop and maintain booking & payment system ensuring the team use effectively to best practice. Ensure that internal staffing is utilised where possible prior to booking of casual support.
- Funding, distribution & reporting: Act as platform champion, overseeing efficient use by team. Develop best practice/use. Monitor ongoing incentive costs vs spending and report. Scan market with Operations Director to ensure BYR are using the best/most cost-effective platform available.
- Quotas: Work with internal teams to ensure that the best methods for tracking project progress are implemented.
- Drop outs/cancellations: Ensure a strong working relationship with the panel team to find ways to develop participant/panellist engagement.
- Participant experience: Develop and record best practice. Monitor and report on service satisfaction always looking to improve via the team.
- Where appropriate, line manage junior members of the team, including holding regular one-to-ones, providing regular constructive feedback and setting, reviewing and supporting career plans and objectives.
- Provide feedback to and coach other members of the team to help their development.
- Ensure project team members and line reports are fully utilised and help them manage their time most effectively.
- Build strong working relationships with other teams, and role model this to less experienced team members, helping them develop their skills via coaching and regular feedback.
- Consistently demonstrate a solution-focused approach and proactively offer viable solutions to challenges.
If this exciting and challenging new role is for you please apply asap for immediate consideration.
Market Research Operations Manager employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Research Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs. Practice common interview questions and think of examples that highlight your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Market Research Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Market Research Operations Manager role. Highlight relevant experience and skills that match the job description, especially in managing teams and fieldwork operations.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of your past experiences that demonstrate your ability to lead teams and manage projects effectively.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with viable solutions!
Apply Through Our Website: For the best chance of getting noticed, make sure you apply through our website. It’s the quickest way for us to see your application and get you into the process!
How to prepare for a job interview at Interaction Recruitment
✨Know Your Market Research Basics
Before the interview, brush up on key market research concepts and best practices. Understand the role of a Fieldwork Operations Manager and be ready to discuss how you can ensure efficient project management and team leadership.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and projects. Be ready to discuss how you've successfully trained and developed team members in previous roles, as this is crucial for the position.
✨Familiarise Yourself with Booking Systems
Since the role involves creating and maintaining booking systems, it’s a good idea to research common tools used in market research operations. Be prepared to share your thoughts on how to improve efficiency in booking processes.
✨Demonstrate a Solution-Focused Mindset
Think of challenges you've faced in past roles and how you overcame them. During the interview, express your proactive approach to problem-solving and how you can apply this mindset to enhance participant engagement and project success.
